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Untagged Document

JBM1982
Registered: Apr 3 2007
Posts: 37
Answered

After updating Acrobat Standard on a user's workstation, every PDF this employee has opened always prompts "Reading Untagged Document." I am not familiar with Acrobat and was wondering you folks would clue me in so I can help a co-worker before jumping to assumptions.
And how can I stop it from always popping up?

My Product Information:
Acrobat Standard 8.1.2, Windows
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
The "Reading Untagged Document" prompt indicates that Acrobat has detected assistive technology on your computer -- perhaps a screen reader or speech recognition software. Thus Acrobat/Reader is preparing the document for this device -- unfortunately without asking first. The following posts has some suggestions for this:
http://www.acrobatusers.com/forums/aucbb/viewtopic.php?id=13663

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.