Hello,
We've recently started using collaborate live for document review, specifically the page view synchronization feature. In general it has worked great and proved to be quite useful, but I was wondering about a problem that has occurred a handful of times.
Every once in a while, if two of us try to change to a new page at virtually the same time, our views will become 'unsynchronized' (for instance, I end up on page 2 while another collaborator ends up on page 4, even though we have both enabled page sharing). The first time this happened it was quite confusing, as I was trying to discuss a particular feature that obviously didn't exist in the page my friend was viewing at the time.
Is this a bug, or do we perhaps have something configured incorrectly? Its a minor problem, but it does create some unnecessary conversation about what page we are all looking at, even though that is what this feature is supposed to eliminate. Any insight would be appreciated.
Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.