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Shared Review email not default email

Forum Index > Collaboration & Commenting > Shared Review email not default email
2009-09-30 08:16:27
JohnHub
Registered: Jan 30 2007
Posts: 6

My defult email is third party called FirstClass. Acrobat 9 Pro selects it correctly when I choose to send a document as an email attachment.

The problem comes when using send for shared review. I choose to send an email with a link and the Outlook email interface opens. I don't use Outlook, so of course it doesn't work.

The only solution I have found is to choose send manually later.

Any reason Acrobat would be choosing Outlook at this point only?

My Product Information:
Acrobat Pro 9.1.3, Windows
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2009-10-13 12:26:25
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Do you have FirstClass selected under the following preference Edit > Preferences > Internet > Internet Settings button > Programs tab?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2009-10-13 12:30:18
#2
JohnHub
Registered: Jan 30 2007
Posts: 6
Yes, and if I use reader and select File>Attach as email, it works perfectly.
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2009-10-13 12:33:07
#3
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
What Windows OS are you running?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2009-10-13 12:34:36
#4
JohnHub
Registered: Jan 30 2007
Posts: 6
XP service pack 3
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