all of a sudden acrobat 7 isn't working. I click a file and it starts to load and then can't (it quits unexpectedly). I click on a pdf online and safari closes. I don't know how to re-install just acrobat 7 (from cs2)... this program has worked just fine for more than a year. I don't know the exact version of 7 i have.... thanks. paula
acrobat 7 won't load
2007-08-21 14:02:34
My Product Information:
Acrobat Pro 7.0.8, Macintosh
Acrobat Pro 7.0.8, Macintosh
2007-08-21 14:10:44
#2
Hi Paula,
Acrobat 7 on the Mac has a removal facility. Go Applications / Adobe Acrobat 7 / Acrobat Uninstaller /
(make sure you have your original installation disk[s] to-hand)
However, you might want to see if you've installed any rogue fonts recently and also remove the Acrobat preferences first ?
Let us know how you get on?
Jon
Acrobat 7 on the Mac has a removal facility. Go Applications / Adobe Acrobat 7 / Acrobat Uninstaller /
(make sure you have your original installation disk[s] to-hand)
However, you might want to see if you've installed any rogue fonts recently and also remove the Acrobat preferences first ?
Let us know how you get on?
Jon
2007-08-21 14:12:21
#3
Sorry about the strikethrough in the text - seems like a web issue?
Jon
Jon
2007-08-21 14:47:32
#4
i went in there and then didn't know what to uninstall ... so then i thought i'll just re-install over it. the only CDs I have are the CS2 install and they want to install photoshop 1st. Do i just uniinstall acrobat app? reader? distiller? And then how can I just install acrobat without installing or messing up the other apps in CS2, which are working? thanks.
Acrobat 7 on the Mac has a removal facility. Go Applications / Adobe Acrobat 7 / Acrobat Uninstaller /
(make sure you have your original installation disk[s] to-hand)
However, you might want to see if you've installed any rogue fonts recently and also remove the Acrobat preferences first ?
Let us know how you get on?
Jon
I've been using Acrobat since v1.0 and still get amazed by its power. An Acrobat ACE since 1999