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"Acrobat 8.1 Has Stopped Working"

Forum Index > Deployment & Installation > "Acrobat 8.1 Has Stopped Working"
2007-06-13 22:28:43
sfvisionary
Registered: Jun 13 2007
Posts: 8

I downloaded and installed the 8.1 Professional Update for my Creative Suite.
I now get the message "Acrobat 8.1 Has Stopped Working". "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available".

Note: I'm on Vista Home Premium and everything was working fine with 8.0, but the machine won't let me go back to 8.0. It keeps re-installing 8.1. I've re-installed the complete Creative Suite but no luck. My machine is a Dell Inspiron E1505. How can I get Acrobat working again? it is used in a Production environment so I need it back ASAP.

Help! Any solutions, please?

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2007-06-14 17:48:40
#1
carrimak
Team
Registered: Dec 13 2006
Posts: 165
Well; I was hoping someone else might have a better idea...but at least; try to get hold of a good registry checker program; and run that. It sounds like a registry problem.

If that doesn't work then you should probably contact Adobe Technical Support. Good luck.

Acrobat is probably the program I use most often and I'm learning more every day.

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