These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

Acrobat Application Error - DWWIN

Registered: Mar 19 2008
Posts: 7


I have Acrobat Pro 7.0 on Windows XP; and often encounter the application error message (describe below) at shutdown, but have not found any discussion on this topic. I would appreciate any advise or explanation.

(a) The error occurs only when I shutdown my computer (about 20% of the times).
(b) The error could occur even if no Acrobat application is running (this makes me think it's from some Acrobat add-in on other MS applications, but could not pinpoint it).

Below is the sequence of error messages when Windows is shutdown.

End Program - Adobe Acrobat
The system cannot end this program because it is waiting for a response from you.

DWWIN.EXE DLL Initialization failed
The application failed to initialize because the window station is shutting down.

Adobe Acrobat: Acrobat.exe - Application Error
The instruction at "0x5ad71531" referenced memory at "0x00000014." The memory could not be "read". Click OK to terminate the program.

Thank you much for your help.

My Product Information:
Acrobat Pro 7.0, Windows
Registered: Jul 27 2008
Posts: 31
I believe it is a part of the Dr Watson program.

If you Google the error "DWWIN.EXE DLL Initialization failed" you will find a possible solution.

Here is a wiki link about Dr Watson. (do a copy and paste)
Registered: Mar 19 2008
Posts: 7
Thank you much for your suggestion. I tried one remedy suggested below

Acrobat Menu >> Edit >> Internet >> Uncheck "Display PDF in browser"in the link you provided; and in the last couple days have not encountered this error. But this error happened to me only about 20% to 25% of the times so it will take some period of monitoring to see if the remedy does have an effect. Thank you again.