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Adobe Reader failed and then refused to reinstall

Forum Index > Deployment & Installation > Adobe Reader failed and then refused to reinstall
2010-11-05 04:53:01
silvamayflower
Registered: Nov 5 2010
Posts: 1

This morning Adobe reader failed (unknown version but assumed fully updated)- had worked up till then. Nothing done except booted up computer. I uninstalled it and went to download and install 9.4 from website. All went well until following error message:
 
"This process cannot access the file because it is being used by another process. File: c:/Users/s*****/AppData/Local/Adobe/Reader 9.4/Setup Files/setup.exe
 
Info ID: 32.397.03.2.20055
 
Please send the info ID + file name to http://www.adobe.com/misc/bugreport.php"
 
In the final case, I had closed everything down including the browser, so nothing was actually open at the time. I have no adobe reader.
 
sylvia may

My Product Information:
Reader, Windows
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2010-11-19 03:51:23
#1
hitanand
Registered: Nov 4 2009
Posts: 29
Try installing Reader from the link below
ftp://ftp.adobe.com/pub/adobe/reader/win/9.x/9.4.0/en_US/AdbeRdr940_en_US.msi

Or you can download the latest Adobe Reader X from the link below:
http://get.adobe.com/reader/?promoid=BUIGO
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