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Error 123 when I open Acrobat 8.1 professional

wsabba01
Registered: Dec 16 2007
Posts: 2

Every time I try to open acrobat 8.1 professional I am getting this error

"Unable to create the temparay folder. Error 123- the filename, directory name, or volume label syntax is incorrect."

Does anyone know what causing this error? I have been search for fix for this problem for over week. Any help would be apprciated.

Thanks

lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
You can try re-creating the user profile folder. This is tip number 8 in the following troubleshooting guide:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb401589&sliceId=2

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.