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Job disappears from print cue

zoo
Registered: Jun 14 2007
Posts: 4

We just upgraded to the new CS3.0 with acrobat professional v8 and i am having problems printing. Were on a mac osx network with 2 printers on appletalk (a mono HP 4mv and a colour Xerox C410) and iv'e got a powerbook running 10.4.9. Now to the problem, from the new acrobat i can print to the mono printer fine but when i go to the colour printer the job joins the cue as if printing then just disappears (very technical talk). I can open the same job in our older acrobat v7 and it prints fine. I have also tried the "print as image" option under advanced (in v8) and this printed fine to the colour printer.

My Product Information:
Acrobat Pro 8, Macintosh
tedpadova
ExpertTeam
Registered: Dec 31 2005
Posts: 848
Have you tried running the 8.1 patch for Acrobat? There were a lot of bugs related to printing in the 8.0 release.

ted

The author of numerous books on Acrobat, Photoshop, Illustrator and the Adobe Creative Suite, and an international speaker on Adobe Acrobat, Ted Padova is a well-known PDF guru.

zoo
Registered: Jun 14 2007
Posts: 4
Ted. The simple things in life are often the best. Worked a treat. Thanks mate.