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LiveCycle Crashes... again... and again

2007-08-14 08:50:03

mshoger

Registered: Aug 14 2007

Posts: 4

I'm using LiveCycle Designer (8.1.0) on a WinXP Pro SP2 box. I have a form I created from one of the included templates. LCD crashes after an average of 5-10 minutes of working on any given form. I cannot find a reason behind this and Adobe support is "less than helpful." Any ideas? I'm WAY behind on some of these forms now!

M

My Product Information:
LiveCycle Designer, Windows

2007-08-21 17:19:03

pdftrainer

Registered: Dec 14 2005

Posts: 180

Sorry to hear about your problem. I hate to pass the buck, but you really should take this up with Adobe.

I would try:
[url=http://www.adobeforums.com/cgi-bin/webx/.3bb7d189/]http://www.adobeforums.com/cgi-bin/webx/.3bb7d189/[/url]

to start.

A certified expert on Adobe Acrobat, Carl Young is an Adobe Acrobat and LiveCycle Designer trainer and consultant based in Phoenix. He is the producer of the [link=http://www.pdfconference.com/]PDF Conference[/link].

2007-08-21 17:50:53

mshoger

Registered: Aug 14 2007

Posts: 4

I wish it were as simple as that! I've already tried to talk to Adobe, but they haven't got clue 1 as to why this is happening. They said that since I can't reproduce it on demand, they can't help me! I can't produce it on demand, but it darned well happens enough! There are plenty of other documented cases of this happening, I can't fathom why they choose to ignore it.

Oh well. I thought I'd try here to see if anyone else had any ideas.

Thanks for your response, Carl.

Mark