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Problem updating to Acrobat Professional 8.1.2

Forum Index > Deployment & Installation > Problem updating to Acrobat Professional 8.1.2
2008-05-16 05:38:01
papamike
Registered: May 16 2008
Posts: 2

Hi, I'm having some problems updating Acrobat Professional 8. The installer start, but couple of seconds later, I get a "Installation Incomplete" message saying (I don't have the exact message in english because I'm running french version): Update process has failed because the application has been modified since it was first installed (some plugins could have been desactivated). Please go to Adobe Support page for more details....

I have Pitstop Professionnal installed, but no other plugins activated or desactivated.

Someone could help?

Thanks

My Product Information:
Acrobat Pro 8.1, Macintosh
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2008-05-29 11:37:02
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Sounds like you might need to install the new Updater plug-in. There is more information on this in the following technical note:
http://kb.adobe.com/selfservice/viewContent.do?externalId=333592&sliceId=1

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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