These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

Acrobat 8 Professional Forms

gladix
Registered: Apr 16 2007
Posts: 6

I have created an application form that I want to put on our web site. I did a trial run and only 2 of my 5 people could submit it after they filled it out. The rest received an error message that said "this operation is not permitted". They have different acrobat readers. One has the newest Acrobat 8 and can't submit it. Why are some people able to fill and submit and others not able to submit once they fill it out?
I have looked everywhere for solutions. Please can anyone help?

My Product Information:
Acrobat Pro 8, Windows
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Hi gladix,

You don't mention what OS you're using but the "Operation not Permitted" alert is suggestive of the fact that Acrobat does not support viewing PDF files within other browsers on Mac OS X such as Internet Explorer.

Adobe PDFViewer for Mac OS X will not run correctly on a system that doesn't meet the following requirements:
-- Safari browser
-- Mac OS X v10.3 and later

For more information please read the following technical note:
[url=http://kb.adobe.com/selfservice/viewContent.do?externalId=331040&sliceId=2]http://kb.adobe.com/selfservice/viewContent.do?externalId=331040&sliceId=2[/url]Hope this helps,
Lori

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.