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Acrobat 9 Pro - Submit -> Email Completed PDF Not Working

Forum Index > Forms: Acrobat > Acrobat 9 Pro - Submit -> Email Completed PDF Not Working
2009-05-27 11:46:36
jshesek
Registered: Jul 23 2007
Posts: 25
Answered

Hi All,

I've set up a simple form - with a submit button. I want the user to fill it in - click on the submit button - and email the completed form, in pdf format, to a person.

I created the form, put on a submit button, -> selected submit a form -> put Mailto:abc [at] yyy [dot] com -> Export format is PDF The complete Document -> clicked on OK.

When I view it in the browser and click on the button an email opens up with the email address in the to line - but no PDF is attached. In the older versions of Acrobat I had to Enable Usage Rights - but I don't see anything in Acrobat 9.

Help!

Thanks
Jess

My Product Information:
Acrobat Pro 9.1.1, Windows
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2009-05-28 07:17:54
#1
nixopax
Registered: Feb 6 2009
Posts: 105
You need to Extend Features in Adobe Reader for PDF attachment to work. It'll work in Acrobat, but is not supported in Reader until you Extend Features. Once your file is completed, go to [u]A[/u]dvanced=>Exte[u]n[/u]d Features in Adobe Reader. It'll prompt you to save a copy. Make sure you do not save over the original, as it'll disable editing of your form after this.
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2009-05-28 11:21:36
#2
jshesek
Registered: Jul 23 2007
Posts: 25
I had to recreate the button again, on the form. Making sure I used on MouseDown instead of up and the mailto: line had to be all in lowercase.

Thanks for the help.
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