Adobe Acrobat

2009-01-10 07:25:40

grpaine

Registered: Dec 1 2008

Posts: 39

I have a form created in Acrobat Standard 9 with signatures and I need Reader users to enter data, sign, save then pass on to the next person (a total of 5 signatures is required on each form). However, when I ‘Extend Forms Fill-in & Save in Adobe Reader’ the document security changes to Signing = Not Allowed. If I try to change the security on the Reader enabled form I get a message stating “You cannot change security on this document because the document enables extended features in Adobe Reader. You can save a copy without extended Reader features using File -- > Save A Copy”. But if I do that then Reader cannot enter data and save the file for the next person.

If I use Reader (V9) to open the original form, without the Reader extended features, the document properties says signing is still not allowed.

Can anyone help me determine why Reader won’t allow signing?

Thank you

My Product Information:
Acrobat Standard 9.0, Windows

2009-01-20 09:24:48

grpaine

Registered: Dec 1 2008

Posts: 39

I’ll answer my own question for the benefit of others who might come across this problem. I spent an hour and a half on the phone with Adobe support last week trying to resolve this issue. He told me it worked on his system and should on mine. We tried many different approaches but none worked. He finally ran out of ideas and said he’d research it further and let me know if he came up with anything.

I finally found a blurb somewhere stating that Acrobat Standard v9 does not have the ability to allow Reader users to sign documents; you need at least the Pro version. I don’t know why Adobe would restrict that feature from Standard but I cannot afford $150 to upgrade to Pro just for this one feature. I guess I’ll have to do without.

2009-01-20 10:19:08

gkaiseril

Registered: Feb 23 2006

Posts: 4307

After reading the Acrobat JS API for version 8, signature requires "digital signature rights" and not just the "forms rights".

From the JS API Reference for the Availabilty of features:

"The property or method is allowed in Acrobat Professional and Acrobat Standard. It can be accessed in Adobe Reader (version 5.1 or later) depending on additional usage rights that have been applied to the document:

●F — Requires forms rights
●C — Requires the right to manipulate comments
●S — Requires the document save right
●D — Requires file attachment rights
●G — Requires digital signature rights"

George Kaiser

2009-01-20 10:37:53

grpaine

Registered: Dec 1 2008

Posts: 39

gkaiseril wrote:

Extended Reader Form Rights can not be applied by Reader!

Correct .... I am using Acrobat Standard v9.

gkaiseril wrote:

Prior to version 8 one needed a server product. Version 8 Professional allows the appliction of these rights for 500 distributions. Version 9 Standard is supposed to also have this functionallity for 500 distributions of the form.

Acrobat Standard v9 has the ability to allow Reader users to fill in and save PDF forms locally; it is called Extend Forms Fill-in & Save in Adobe Reader. But Pro or Pro Extended is required to allow Reader users to digitally sign PDF documents.Here is a link that comfirms this:
[url]http://www.adobe.com/products/acrobat/matrix.php[/url]

I don't understand why they allowed Standard to do part of the feature but not all of it.

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Adobe Reader Won’t Allow Signing