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Adobe9 Pro - How to disable "Register your Softwae" windows

Forum Index > Forms: Acrobat > Adobe9 Pro - How to disable "Register your Softwae" windows
2010-07-27 12:06:12
fjc
Registered: Jul 27 2010
Posts: 4

Hello,

This is my first post for help. hope to see all your help.

I have installed Adobe Acorbat9 Pro on widows 2003 server for Citrix user.

I need to know how can I disable registration windows. My user gets prompted with "Register your Softwae" window everytime they login and attempt to access any pdf files.

I had try to select "Remind me Later", and "Don't ask" alll optoin but user still get pop-up for "Register your Softwae" window. - I really need to block or disable this message so user does not get this message.

I can access pdf file without any errror. I just need to know what are registry keys need to twick
OR. any othe way to disable this message..may be is there any plugs in that can be disable....

please help. Thanks

-Hasu

My Product Information:
Acrobat Pro 9.0, Windows
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2010-07-27 12:45:56
#1
radzmar
Expert
Registered: Nov 3 2008
Posts: 1202
Check out if this can help you.

[url]http://www.adobe.com/support/downloads/detail.jsp?ftpID=3993[/url]

radzmar
• LoveCycle Blog
Documents you need:
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2010-07-27 13:33:13
#2
fjc
Registered: Jul 27 2010
Posts: 4
I have tried the Adobe Customization Wizard 9. It didn't work.

What I have done is:
I have opened the package in the installation directory and checkmark on "Disable registration" under Online and Acorbat.com features section. Saved the Packages and rerun the .msi for repair.

I am not sure if this is the correct step. please let me know if i have missed anything.

I want to Suppress the registration prompts. Thanks,

-Hasu
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2010-07-27 23:05:13
#3
radzmar
Expert
Registered: Nov 3 2008
Posts: 1202
Sorry,

I'm not able to reproduce this on my system (no Cirtix).
But I found some forum discussing a registry hack to disable the registration message.

[url]http://forums.citrix.com/message.jspa?messageID=1409422[/url]

radzmar
• LoveCycle Blog
Documents you need:
• LiveCycle Designer ES2 Docs

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2010-07-29 09:41:19
#4
dthanna
ExpertTeam
Registered: Sep 28 2005
Posts: 248
FJC, Where did you obtain your installation materials and product serial number? That may have something to do with what's going on here.

-Doug

Douglas Hanna is a member of the Production Print Technology team at Aon.
www.aonhewitt.com

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