These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

Automatically download and organize responses doesn't display

Forum Index > Forms: Acrobat > Automatically download and organize responses doesn't display
2009-01-08 05:57:55
redcrew
Registered: Nov 7 2006
Posts: 83

In Acrobat 9, under Windows XP SP3, I'm trying to distribute a form using Acrobat.com. When I select Forms > Distribute Forms, the option to "Automatically download and organize responses with Acrobat.com" doesn't display in the dropdown list.

Am I missing something in my setup, or in my form, that would restrict that setting from displaying?

Suggestions? Thanks!

My Product Information:
Acrobat Pro 9.0, Windows
Top
2009-01-08 06:31:00
#1
redcrew
Registered: Nov 7 2006
Posts: 83
Follow up question:

Just confirming, I can host a PDF file on my server, make it available to everyone on the web, and have acrobat.com download and organize responses, is that correct?

Here's the scenario:

1. I have a PDF form I want to publish on my server
2. I want Acrobat.com to manage the responses to the form
3. The form is available to the public; email messages are not sent to individual people.
Top
2009-01-08 15:50:28
#2
redcrew
Registered: Nov 7 2006
Posts: 83
Any suggestions on why the drop down menu in Acrobat 9 doesn't include the option to "Automatically download and organize responses with Acrobat.com"?
Top
2009-01-12 04:49:02
#3
redcrew
Registered: Nov 7 2006
Posts: 83
Anyone?

I've posted this question here and on the Adobe forums, and still don't have any advice/suggestions on why Acrobat.com is not displaying in the dropdown menu. Without it displaying, we can't publish this form. Help.
Top
2009-01-12 10:32:15
#4
Merlin
Acrobat 9ExpertTeam
Registered: Mar 1 2006
Posts: 766
Did you filled the "Acrobat.com" panel in Acrobat's preferences ?

abracadabraPDF.net

Top
2009-01-12 11:31:02
#5
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
You need to host your file on Acrobat.com (not your own internal server) in order for Acrobat.com to be able to automatically download and your organize responses.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

Top
2009-05-14 05:52:01
#6
redcrew
Registered: Nov 7 2006
Posts: 83
Thanks. For the college I work at, we have a number of PDF forms that are currently printed out, and people fill the forms in by hand. We are in the process of modifying the forms so they can be filled out online, and submitted online. These are not forms that have any privacy/security issues.

What do you recommend for managing responses from a PDF form if I want to:

1. host the form on my server
2. make it publicly available (in other words, there are no email addresses to send the form to)
Top