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Error on enabled capabilities in Reader 9.0

Mr Sweden
Registered: Feb 23 2009
Posts: 5

Hi,
We (my company) have a pdf-document where using buttons you may import or export xfdf files and clear the pdf form. We use Adobe Acrobat 7.0.5 and Acrobat Reader 8.1.2 and it worked just fine.

After upgrading to Acrobat Reader 9.0 we suddenly se strange errors. When opening the pdf in Acrobat 7.0.5 you get the error "Please open with Acrobat Reader (version 7 or above) ! You will encounter error if you don't use Acrobat Reader". This happens twice.

If opening the same document in Reader 9.0 you get the error "This document enables Reader capabilities that are no longer enabled in thie Reader version". This happens twice as well.

I got screen shots but no where to upload them right now. I cannot provide the pdf-file at this time.

I'm not a skilled user of Adobe products and I have no clue what's going on really but I would need to have this fixed ASAP. Any hint, suggestion or solution will be much appreciated. Thanks.

My Product Information:
Acrobat Standard 7.0.5, Windows
daka630
Expert
Registered: Mar 1 2007
Posts: 1420
An "upload" possibility -

Look over acrobat.com (beta). A free service provided by Adobe.
Obtain an Adobe ID; sign in to the service; upload image files, PDFs, other formats.
Use the share feature. The link to the file to share gets put on the clipboard.
Past the link into a post to AUC (here).

[url]https://www.acrobat.com/#/share/ShareBegin[/url]

For an overview:
[url]http://www.adobe.com/acom/[/url]
and
[url]http://en.wikipedia.org/wiki/Acrobat.com[/url]

Be well...

Be well...