I have a 415 page PDF with lots of forms created in Acrobat 8. Many people are using it with success but I have one user who can't use it all of a sudden after months of successful use.
The reader-enabled rights have gone bad and it says that the extended features are now longer available and to "contact the author for a new copy". She says she's using Reader X. I had her send me the PDF, and I opened it in Acrobat Pro X to save a copy to remove the rights, then thought I'd re-save her file (with all her custom info retained in the forms) as a new Reader-enabled file, but I'm getting errors that the file cannot be read (error 100 or 110) though it saves the file. It still has the enabled features not working.
I'm fairly new to Acrobat X, and I cannot find any kind of repair feature. Searches and even a book don't give me any answers.
Any ideas what I need to do?
Form created in Acrobat 8, Reader enabled feature not working, want to repair in Acrobat X
2011-11-09 09:27:27
Answered
My Product Information:
Acrobat Pro 10.1, Macintosh
Acrobat Pro 10.1, Macintosh
2011-11-09 13:58:06
#2
Merlin,
It worked! Excellent solution. I didn't know about FDF files. How simple. Export the data, open a new clean document and insert the data. Perfect.
You have made some people very happy today. And thanks for the explanation. Yes, I'm sure she went from 9 to X.
David
It worked! Excellent solution. I didn't know about FDF files. How simple. Export the data, open a new clean document and insert the data. Perfect.
You have made some people very happy today. And thanks for the explanation. Yes, I'm sure she went from 9 to X.
David
2011-11-09 15:16:37
#3
Ain't frenchies great?
:-))
:-))
this occurs sometimes when using different Reader's version to fill and save a form.
I guess that this form was previously filled and saved using Reader 9, and upgrading to Reader X causes the issue…
Using Acrobat X :
- open the damaged form and export datas (as FDF), close it,
- open the "matrix/source" PDF, then import FDF datas,
- http://help.adobe.com/en_US/acrobat/pro/using/WSDD95883E-EB9B-409b-8C7C-33E0DAE68FFE.php
- save-as Reader Extended PDF.
;-)
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