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Forms returned with empty form fields

Forum Index > Forms: Acrobat > Forms returned with empty form fields
2007-11-27 08:28:20
ksmith911
Registered: Nov 2 2007
Posts: 7

I have created a form in LiveCycle Desinger 8.0. From adobe acrobat 8 I distribute the form with no problems. The recipient receives, fills out, and returns the form with no problem. However, when I receive the form back and open it (like the instructions state), all the fields are blank! I have monitored the user filling the form and have even sent it to my external gmail account with the same results. It asks what dataset I want to use, but there is no data. Peculiar enough, in gmail, if you open the form in HTML, you can see the all the info, but when you download and open the .pdf, all the fields are blank. Please help!

My Product Information:
Acrobat Pro 8.0999999999999996447286321199499070644378662109375, Windows
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2007-11-27 16:43:51
#1
pddesigner
Registered: Jul 9 2006
Posts: 858
Have you enabled Adobe Reader extensions?

Read the Help topic on distributing PDF forms to Adobe Reader users.

My favorite quote - "Success is the ability to go from one failure to another with no loss of enthusiasm.

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2007-11-28 09:12:22
#2
ksmith911
Registered: Nov 2 2007
Posts: 7
Yes, I have enabled Reader Usage Rights. Oddly enough when the form is sent back to me, I can see the filled in information in reader, but when I open it in PRO, it appears blank. Unfortunately I need to open it in Pro so I can dump it into the dataset.
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