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my form locks up for reader users

DavidLindberg
Registered: Mar 6 2009
Posts: 28

My form locks out for reader users after a standard or professional users digitally sign the form.

Any thoughts?

My Product Information:
Acrobat Pro Extended 9.1.1, Windows
suewhitehead
Registered: Jun 3 2008
Posts: 232
What do you mean by "locks out"?
DavidLindberg
Registered: Mar 6 2009
Posts: 28
if the signer emails the form to a reader user, that user is unable to sign it.
gkaiseril
Expert
Registered: Feb 23 2006
Posts: 4308
If the user with Acrobat saves a PDF with Extended Reader Form Rights enabled, the extended rights are removed.

George Kaiser

DavidLindberg
Registered: Mar 6 2009
Posts: 28
is there a way to prevent this or alert someone with a popup if they open it with professional. does the form behave this way if a 9.1.1 pro extended user signs and then sends to a reader 9.1 user?