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Submit Button & Select Email Client Screen

ckwynne1
Registered: Aug 21 2009
Posts: 7
Answered

I'm new to Acrobat and creating forms and need help. I've created a few forms for work using 8 Pro, which have been successful. I decided to purchase 9 Pro for home and use for our school's PTU membership drive.

I created a form using a Word doc and the Acrobat Form Wizard. It worked, I adjusted my fields, added a Submit button with mailto:me [at] somewhere [dot] com as the URL and want to distribute the form as "save and distribute later." This worked. When I bring up the form for a test run, and submit to myself I get a pop up asking to Select Email Client - do I use Outlook (a few others are also listed) or Yahoo or Hotmail as my email servers. If I click Outlook, everything is fine, the document gets forwarded to me with no problem (because I use Outlook). My concern is for members who don't use Outlook (or the others). They have to go through more steps by saving the doc to their hard drive and emailing it to me as an attachment. I would really like to avoid extra steps for them.

Is there something I'm missing in setting up my Submit button? I would like it to automatically email to me irregardless as to what they are using for email server?

I searched for 2 hours last night and came up with nothing that I understand. If you respond, please remember to be clear as I'm not a computer whiz.

Thanks for ANY and ALL help you can provide.

My Product Information:
Acrobat Pro 9.1.3, Windows
radzmar
Expert
Registered: Nov 3 2008
Posts: 1202
Hi,

the dialog asking for the preffered method of sending forms.
This can be really different on each computer and Acrobat/Reader needs to know, which one it should use.
There is a checkbox in this dialog named "don't ask again".
You or your users should aktivate the checkbox after choosing the preffered method the first time.

This step can't be bypassed, as long Acrobat/Reader has not been used for mailing before.
If you choose "Desktop Mail-Application" Acrobat/Reader uses the default mail application on the system like Outlook.
Otherwise you get a dialog to save the file with the formdata to your hard drive which you can upload to a online mail service.

radzmar
LoveCycle Blog
Documents you need:
LiveCycle Designer ES2 Docs

ckwynne1
Registered: Aug 21 2009
Posts: 7
Thanks Radzmar,

Even though it's not the answer I wanted, I'll have to accept it and anticipate phone calls from members who aren't very computer literate or want to take the time to read the pop up.

Thanks again!