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Compatibility issue

Forum Index > Forms: LiveCycle Designer > Compatibility issue
2009-09-14 05:28:00
Selwyn
Registered: Sep 1 2009
Posts: 11

Hi,

Could you please advise, I've created a pdf using LiveCycle designer ver 8.2, users with Acrobat reader 8 are unable to see the submit form button and are unable to save the form once completed.
Is there a way to make the form compatible with older version?

Regards,
Selwyn

My Product Information:
LiveCycle Designer, Windows
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2009-09-14 07:41:16
#1
dk3dknight
Registered: Jan 22 2008
Posts: 136
Which version are you having it save as? 7,8,9?
Are you using visibility and invisible states for any button?
If so do you have your document saved as a dynamic form?

To allow reader users to have a copy reopen your form
in adobe Acrobat Pro go to Advanced -> Enable Usage Rights in Adobe Reader
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2009-09-15 01:02:11
#2
Selwyn
Registered: Sep 1 2009
Posts: 11
Thanks dk3dknight

I've saved it in ver 9.
No to the next two questions.

Under the advanced in Acrobat pro 9, there is no Enable Usage Rights

Regards,
Selwyn
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2009-09-15 07:07:30
#3
dk3dknight
Registered: Jan 22 2008
Posts: 136
Goto File-SaveAs and under type pick Acrobat 7 XML Form

Tell me if that works.
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