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Designer 8 - Global fields not working on Master page

Formfingers
Registered: Feb 7 2007
Posts: 90

I've had so many issues with this seemingly simple problem - so I'm hopeful to find the fix here!
What I am having difficulty with, is my global binding on the Master page. I have two fields set outside the content area, independently named. The binding for these two text fields is set to global. These two fields need to act like a header and repeat the user-filled-in information on ALL pages.
Despite my best efforts...when using the form with Reader or Pro, when typing in these two header fields, the information disappears and does NOT continue on subsequent pages. I've tried subforms, no subforms, making it a table, placing it in a new content area, etc. No luck. The only way the field works is when it's placed on the Design page (but I MUST have it display on the Master).
Can anyone suggest a solution to what I'm doing wrong? Would be more than happy to send you my form; email: [link=mailto:gretchen [dot] payne [at] wch-rcc [dot] com]gretchen [dot] payne [at] wch-rcc [dot] com[/link]
Thanks in advance!

My Product Information:
Acrobat Pro 8, Windows
sconforms
Expert
Registered: Jul 10 2007
Posts: 92
Unfortunately, I can't readily pin-point what's going wrong. I tried creating a new form with Designer 7.1 with the same structure as you described: I placed two text fields (with different names) I dragged from the Library palette onto the master page, outside of the content area and used the "Default Binding" property on the Object palette's Binding tab to make them both "Global". I then set the page subform to repeat a few times to give me a few initial pages.

When I preview the form and type into the two text fields, their respective values are propagated on all pages, as expected.

My colleague Mark Leyden had a comment about the data format of your text fields which could be causing the problem. Please see [url=http://www.adobeforums.com/cgi-bin/webx?14@@.3bc4338b/8]his response to your post on the Designer Forum[/url] and let me know if that solves your problem.

Otherwise, what versions of Designer and Acrobat (or Reader) are you using?

Stefan Cameron obtained his bachelor's degree with Honors in Computer Science at the University of Ottawa and is a Computer Scientist working on Adobe's LiveCycle server products, in particular on LiveCycle Designer ES for the past 5 years.

Formfingers
Registered: Feb 7 2007
Posts: 90
Thanks Stefan for your reply. I'm using version 8.0 (Professional and Reader) and seem to only have this global fields issue with 8.0. It never gave me problems in 7.0 or 7.1 - and I haven't changed the method in setting up text fields to be global.
Ater much trial-and-error, I've narrowed down what seems to be a sloppy fix: not setting my global fields to rich text. The moment I set them back to plain text and re-set them globally, the fields work just fine. I cannot figure out another solution around this...so I'm leaving my global fields in plain text for now. It's a bit frustrating, especially when users need to change the text they entered (like bolding, font change, etc.) but at least it's better than not working at all!