Hello,
I am using Adobe 8 Professional. I created a form in Live Cyle and put a button in for the form to be submitted to an email recipient. We placed the form on our intranet this morning and some people are able to fill the form oput and submit the form while others are getting messages like "operation has failed" or cannot be processed". Does anyone have any idea why this could be happening?
Thanks
Email Submit button
2010-03-09 10:26:37
#52
2010-03-09 13:10:47
#53
Several people have reported very similar problems. Forms not sending, not able to fill forms, data not displayed in returned forms, etc. I think there is some kind of issue with Email submissions in LiveCycle. It could very well be that this is an issue with your system configuration and/or the version of Acrobat.
However, if the users have Reader the PDF must be enabled with Save and Form Rights. If you've done this and it still doesn't work you may be seeing a problem. But regardless, if you want any action on it you need to nail down the circumstances underwhich the failure ocurs.
Thom Parker
The source for PDF Scripting Info
[url=http://www.pdfScripting.com]pdfscripting.com[/url]
The Acrobat JavaScript Reference, Use it Early and Often
[url=http://www.adobe.com/devnet/acrobat/javascript.php]http://www.adobe.com/devnet/acrobat/javascript.php[/url]
Then most important JavaScript Development tool in Acrobat
[url=http://www.pdfscripting.com/public/34.cfm#JSIntro][b]The Console Window (Video tutorial)[/b][/url]
[url=http://www.acrobatusers.com/tutorials/2006/javascript_console][b]The Console Window(article)[/b][/url]
However, if the users have Reader the PDF must be enabled with Save and Form Rights. If you've done this and it still doesn't work you may be seeing a problem. But regardless, if you want any action on it you need to nail down the circumstances underwhich the failure ocurs.
Thom Parker
The source for PDF Scripting Info
[url=http://www.pdfScripting.com]pdfscripting.com[/url]
The Acrobat JavaScript Reference, Use it Early and Often
[url=http://www.adobe.com/devnet/acrobat/javascript.php]http://www.adobe.com/devnet/acrobat/javascript.php[/url]
Then most important JavaScript Development tool in Acrobat
[url=http://www.pdfscripting.com/public/34.cfm#JSIntro][b]The Console Window (Video tutorial)[/b][/url]
[url=http://www.acrobatusers.com/tutorials/2006/javascript_console][b]The Console Window(article)[/b][/url]
2010-03-11 13:04:07
#54
Thanks for all of the resources on this issue Thom.
I've been able to get the email to work but I've noticed one issue that I can't seem to figure out.
Scenario:
Created 3 PDF forms in LiveCycle Designer 8 with 'submit by email' at the bottom of each. I've set all 3 up the same exact way. Extended features in Acrobat Pro 9 and set to work with Reader 8+.
2 of the PDFs present a Select Email Client dialog box. Choosing the Desktop Email Application option and clicking OK the email sends automatically with an outgoing message in the PDF of:
"An email message with "pdf name here" attached has been given to your default email application. If your email application is configured to send email automatically on a schedule, the email will be sent automatically. If not, you will need to send the message manually."
The 3rd PDF, which has the exact same settings, does not give you an option to choose. Once submit is clicked it opens my outlook with a new mail message and the form attached. Then I just hit send.
Don't get me wrong, all 3 work, but I would like to have some consistency and have all 3 function the same way. Is there a setting I'm missing in the 3rd PDF that would have it open a new outlook message by default while the others don't and just submit the form on it's own?
I've been able to get the email to work but I've noticed one issue that I can't seem to figure out.
Scenario:
Created 3 PDF forms in LiveCycle Designer 8 with 'submit by email' at the bottom of each. I've set all 3 up the same exact way. Extended features in Acrobat Pro 9 and set to work with Reader 8+.
2 of the PDFs present a Select Email Client dialog box. Choosing the Desktop Email Application option and clicking OK the email sends automatically with an outgoing message in the PDF of:
"An email message with "pdf name here" attached has been given to your default email application. If your email application is configured to send email automatically on a schedule, the email will be sent automatically. If not, you will need to send the message manually."
The 3rd PDF, which has the exact same settings, does not give you an option to choose. Once submit is clicked it opens my outlook with a new mail message and the form attached. Then I just hit send.
Don't get me wrong, all 3 work, but I would like to have some consistency and have all 3 function the same way. Is there a setting I'm missing in the 3rd PDF that would have it open a new outlook message by default while the others don't and just submit the form on it's own?
2010-03-11 13:48:51
#55
This is a really good question. It seems there are many different experiences with this functionality. But then again, there are many different scenerios as well. And lots of ways to mess it up. Mapping out all the different ways an email can submit, or not submit, is not a simple task. Especially since one of there reasons for the variety of experience is that Adobe is changing it in every version. Some changes are for security and some are for user experience and system setup. It's a mess, and you can bet that future releases will change the game again.
I'll do some tests and see what I can come up with.
Thom Parker
The source for PDF Scripting Info
[url=http://www.pdfScripting.com]pdfscripting.com[/url]
The Acrobat JavaScript Reference, Use it Early and Often
[url=http://www.adobe.com/devnet/acrobat/javascript.php]http://www.adobe.com/devnet/acrobat/javascript.php[/url]
Then most important JavaScript Development tool in Acrobat
[url=http://www.pdfscripting.com/public/34.cfm#JSIntro][b]The Console Window (Video tutorial)[/b][/url]
[url=http://www.acrobatusers.com/tutorials/2006/javascript_console][b]The Console Window(article)[/b][/url]
I'll do some tests and see what I can come up with.
Thom Parker
The source for PDF Scripting Info
[url=http://www.pdfScripting.com]pdfscripting.com[/url]
The Acrobat JavaScript Reference, Use it Early and Often
[url=http://www.adobe.com/devnet/acrobat/javascript.php]http://www.adobe.com/devnet/acrobat/javascript.php[/url]
Then most important JavaScript Development tool in Acrobat
[url=http://www.pdfscripting.com/public/34.cfm#JSIntro][b]The Console Window (Video tutorial)[/b][/url]
[url=http://www.acrobatusers.com/tutorials/2006/javascript_console][b]The Console Window(article)[/b][/url]
2010-03-14 01:52:24
#56
Hi,
I created a form with submit email button, in my worklaptop using livecycle ES 8.2 then closed the form and opened Acrobat pro extended 9 used the option to extend features in readers so that users can save and submit the form. I tested in the laptop which worked perfectly well. Then I logged on to my workemail to test the form. My organisation uses MS Outlook 2003 as email client and acrobat 8 reader on the network. When I opend the form at work and tried to click on the email submit button I recieve an error message saying submission of form failed. I also had a print button on the form whenever I click on it the form closes after about 10 seconds. I also used the above suggestions using a normal button and changing the properties and format to PDF. Tried to test it again at work logon and the form fails. Please help !
I created a form with submit email button, in my worklaptop using livecycle ES 8.2 then closed the form and opened Acrobat pro extended 9 used the option to extend features in readers so that users can save and submit the form. I tested in the laptop which worked perfectly well. Then I logged on to my workemail to test the form. My organisation uses MS Outlook 2003 as email client and acrobat 8 reader on the network. When I opend the form at work and tried to click on the email submit button I recieve an error message saying submission of form failed. I also had a print button on the form whenever I click on it the form closes after about 10 seconds. I also used the above suggestions using a normal button and changing the properties and format to PDF. Tried to test it again at work logon and the form fails. Please help !
2010-03-14 11:31:56
#57
To everyone on this thread, and any one who's interested.
Years ago it was considered very bad form (no pun intented) to submit data by email. If you were to search old PDF forums (ones that existed before this one) you'd find posts from the all experts telling everyone not to use email submission. It's problematic because there will always be issues with the local email client. It may not exist, it might not be registered or setup properly, it might not be compatible. As you can see from this thread the issues continue today.
I know that email is very convenient and easy for most users, but the only reliable way to submit data is to a server. This used to be an experts only kind of thing. But now there are at least two options that anyone can use. First, in Acrobat 9, the Form distribution wizard has an option for submitting data to Acrobat.com. For low volumes this service is free. There is also a 3rd party subscription service for form handling, and it has an appropiate name, www.formrouter.com. They are much better than the Acrobat.com service because this is thier business and they provide lots of help.
Thom Parker
The source for PDF Scripting Info
[url=http://www.pdfScripting.com]pdfscripting.com[/url]
The Acrobat JavaScript Reference, Use it Early and Often
[url=http://www.adobe.com/devnet/acrobat/javascript.php]http://www.adobe.com/devnet/acrobat/javascript.php[/url]
Then most important JavaScript Development tool in Acrobat
[url=http://www.pdfscripting.com/public/34.cfm#JSIntro][b]The Console Window (Video tutorial)[/b][/url]
[url=http://www.acrobatusers.com/tutorials/2006/javascript_console][b]The Console Window(article)[/b][/url]
Years ago it was considered very bad form (no pun intented) to submit data by email. If you were to search old PDF forums (ones that existed before this one) you'd find posts from the all experts telling everyone not to use email submission. It's problematic because there will always be issues with the local email client. It may not exist, it might not be registered or setup properly, it might not be compatible. As you can see from this thread the issues continue today.
I know that email is very convenient and easy for most users, but the only reliable way to submit data is to a server. This used to be an experts only kind of thing. But now there are at least two options that anyone can use. First, in Acrobat 9, the Form distribution wizard has an option for submitting data to Acrobat.com. For low volumes this service is free. There is also a 3rd party subscription service for form handling, and it has an appropiate name, www.formrouter.com. They are much better than the Acrobat.com service because this is thier business and they provide lots of help.
Thom Parker
The source for PDF Scripting Info
[url=http://www.pdfScripting.com]pdfscripting.com[/url]
The Acrobat JavaScript Reference, Use it Early and Often
[url=http://www.adobe.com/devnet/acrobat/javascript.php]http://www.adobe.com/devnet/acrobat/javascript.php[/url]
Then most important JavaScript Development tool in Acrobat
[url=http://www.pdfscripting.com/public/34.cfm#JSIntro][b]The Console Window (Video tutorial)[/b][/url]
[url=http://www.acrobatusers.com/tutorials/2006/javascript_console][b]The Console Window(article)[/b][/url]
2010-04-13 07:32:29
#58
I'm having similar issues with the Email or Submit buttons. I have done all of the steps properly (I am using Adobe Acrobat Pro 9). It works great for me. However, when I send the form to someone who DOESN'T have Acrobat Pro and only has Acrobat Reader, they can't email it back to me. I REALLY, REALLY need a fix for this or else the Email/Submit button is no good to me in this case! Help, PLEASE!
2010-04-13 14:19:11
#59
Please provide all the details of your issue. Did you Enable the PDF with Extended Reader Rights? What format is the data being sent in? What versions of Reader has the form been tested on? Is it failing everywhere? or just on certian machines? Have you tried using the form Distribute feature? Why not used the submit it Acrobat.com feature? Have you read all the articles at this site on submitting data? search the tutorials for "Submit"
Thom Parker
The source for PDF Scripting Info
[url=http://www.pdfScripting.com]pdfscripting.com[/url]
The Acrobat JavaScript Reference, Use it Early and Often
[url=http://www.adobe.com/devnet/acrobat/javascript.php]http://www.adobe.com/devnet/acrobat/javascript.php[/url]
Then most important JavaScript Development tool in Acrobat
[url=http://www.pdfscripting.com/public/34.cfm#JSIntro][b]The Console Window (Video tutorial)[/b][/url]
[url=http://www.acrobatusers.com/tutorials/2006/javascript_console][b]The Console Window(article)[/b][/url]
Thom Parker
The source for PDF Scripting Info
[url=http://www.pdfScripting.com]pdfscripting.com[/url]
The Acrobat JavaScript Reference, Use it Early and Often
[url=http://www.adobe.com/devnet/acrobat/javascript.php]http://www.adobe.com/devnet/acrobat/javascript.php[/url]
Then most important JavaScript Development tool in Acrobat
[url=http://www.pdfscripting.com/public/34.cfm#JSIntro][b]The Console Window (Video tutorial)[/b][/url]
[url=http://www.acrobatusers.com/tutorials/2006/javascript_console][b]The Console Window(article)[/b][/url]
2010-04-28 06:13:38
#60
Thom,
I am having problems and hope you can help.
I created a form with LiveCycle ES. It is a simple form, but I am using an email submit button. It works fine on my PC, but on others it shows this message:
"Sending Data Files by Email Please note: this form contains an email submit button. Clicking this button will email a data file containing dta you type inot this form. however, the form itself will not be send. Remember you cannot save a completed copy of this form with Adobe Reader 9."
After that, the email submit button does nothing.
I have the form set for PDF on submit.
submit format="pdf" textEncoding="UTF-8" target="mailto:user [at] user [dot] com?subject=Rental Form"Any idea how I can fix this?
I am having problems and hope you can help.
I created a form with LiveCycle ES. It is a simple form, but I am using an email submit button. It works fine on my PC, but on others it shows this message:
"Sending Data Files by Email Please note: this form contains an email submit button. Clicking this button will email a data file containing dta you type inot this form. however, the form itself will not be send. Remember you cannot save a completed copy of this form with Adobe Reader 9."
After that, the email submit button does nothing.
I have the form set for PDF on submit.
submit format="pdf" textEncoding="UTF-8" target="mailto:user [at] user [dot] com?subject=Rental Form"Any idea how I can fix this?
2010-04-28 07:59:16
#61
What are the types and versions of Acrobat where this is happening?
Thom Parker
The source for PDF Scripting Info
[url=http://www.pdfScripting.com]pdfscripting.com[/url]
The Acrobat JavaScript Reference, Use it Early and Often
[url=http://www.adobe.com/devnet/acrobat/javascript.php]http://www.adobe.com/devnet/acrobat/javascript.php[/url]
Then most important JavaScript Development tool in Acrobat
[url=http://www.pdfscripting.com/public/34.cfm#JSIntro][b]The Console Window (Video tutorial)[/b][/url]
[url=http://www.acrobatusers.com/tutorials/2006/javascript_console][b]The Console Window(article)[/b][/url]
Thom Parker
The source for PDF Scripting Info
[url=http://www.pdfScripting.com]pdfscripting.com[/url]
The Acrobat JavaScript Reference, Use it Early and Often
[url=http://www.adobe.com/devnet/acrobat/javascript.php]http://www.adobe.com/devnet/acrobat/javascript.php[/url]
Then most important JavaScript Development tool in Acrobat
[url=http://www.pdfscripting.com/public/34.cfm#JSIntro][b]The Console Window (Video tutorial)[/b][/url]
[url=http://www.acrobatusers.com/tutorials/2006/javascript_console][b]The Console Window(article)[/b][/url]
2010-04-28 13:01:30
#62
@davef
Did you enable the Usage Rights for the form?
Looks like your users use Adobe Reader and have no rights to send a filled form as PDF.
This will only be possible in Reader with the Usage Rights.
Did you enable the Usage Rights for the form?
Looks like your users use Adobe Reader and have no rights to send a filled form as PDF.
This will only be possible in Reader with the Usage Rights.
2010-05-05 09:22:12
#63
Hi all, just a quick question about e-mail submissions. This forum has already helped me with part of the issue. I created a form using LiveCycle ES 8.2 with an e-mail submission button, then used Acrobat 9.3.2 to enable the Usage rights (thanks, radzmar!). So now users can send me completed pdf forms and everything works fine. Unfortunately, when an e-mail is sent to me, an e-mail text messages is automatically inserted,
"The attached file contains data that was entered into a form. It is not the form itself.
The recipient of this data file should save it locally with a unique name. Adobe Acrobat Professional 7 or later can process this data by importing it back into the blank form or creating a spreadsheet from several data files. See Help in Adobe Acrobat Professional 7 or later for more details."
Is there any way to manipulate the e-mail submission so that this automatic text insert does not happen? Especially since the first line is not true, after the fix. Thanks!
"The attached file contains data that was entered into a form. It is not the form itself.
The recipient of this data file should save it locally with a unique name. Adobe Acrobat Professional 7 or later can process this data by importing it back into the blank form or creating a spreadsheet from several data files. See Help in Adobe Acrobat Professional 7 or later for more details."
Is there any way to manipulate the e-mail submission so that this automatic text insert does not happen? Especially since the first line is not true, after the fix. Thanks!
2010-05-05 17:03:00
#64
Read this article:
http://www.acrobatusers.com/tutorials/modifying-livecycle-designer-form-submit-button
Thom Parker
The source for PDF Scripting Info
[url=http://www.pdfScripting.com]pdfscripting.com[/url]
The Acrobat JavaScript Reference, Use it Early and Often
[url=http://www.adobe.com/devnet/acrobat/javascript.php]http://www.adobe.com/devnet/acrobat/javascript.php[/url]
Then most important JavaScript Development tool in Acrobat
[url=http://www.pdfscripting.com/public/34.cfm#JSIntro][b]The Console Window (Video tutorial)[/b][/url]
[url=http://www.acrobatusers.com/tutorials/2006/javascript_console][b]The Console Window(article)[/b][/url]
http://www.acrobatusers.com/tutorials/modifying-livecycle-designer-form-submit-button
Thom Parker
The source for PDF Scripting Info
[url=http://www.pdfScripting.com]pdfscripting.com[/url]
The Acrobat JavaScript Reference, Use it Early and Often
[url=http://www.adobe.com/devnet/acrobat/javascript.php]http://www.adobe.com/devnet/acrobat/javascript.php[/url]
Then most important JavaScript Development tool in Acrobat
[url=http://www.pdfscripting.com/public/34.cfm#JSIntro][b]The Console Window (Video tutorial)[/b][/url]
[url=http://www.acrobatusers.com/tutorials/2006/javascript_console][b]The Console Window(article)[/b][/url]
2011-04-06 07:07:46
#65
I am using LiveCycle Designer 8.2.1 - I have been creating forms for other employees and management to use. Each form submitted by email using 'submit' control automaticall populates an email witha pdf (the form) attached, but the body default reads:
Instructions to add this form to a responses file:
1. Double-click the attachment.
2. Acrobat will prompt you to select a responses file.
How can I either replace the default body or remove it completely so the form/psf is the only thing being sent? I changed a few things around in the xml and they all came back w/ errors. So, I am rather lost. Please help, thanks.
Instructions to add this form to a responses file:
1. Double-click the attachment.
2. Acrobat will prompt you to select a responses file.
How can I either replace the default body or remove it completely so the form/psf is the only thing being sent? I changed a few things around in the xml and they all came back w/ errors. So, I am rather lost. Please help, thanks.
2011-04-06 11:33:43
#66
See the fresh post on this one.
2011-04-06 12:49:41
#67
Do you need people submit PDF forms to your inbox, then check out PDFEmail.net!
PDFEmail.net creates scripts that makes it easy for anyone to submit PDF form data without 3rd party e-mail software such as Outlook. Clients open the PDF in a browser, or standalone application, and click submit. The developer specifies the response message or redirects to a URL based on if the submission was successful or not.
Setup is easy!
Create the script, and upload the files to your Microsoft .net web host. Then, point your submit button action URL to the script, and distribute the forms. Works with browser based, and standalone reader applications. PDFEmail.net uses your Microsoft .net web servers, and utlilizes iTextSharp. Works with Reader enabled forms, as well as Acroforms and Livecycle forms.
Useful Links:
http://www.pdfemail.net/
PDFEmail.net creates scripts that makes it easy for anyone to submit PDF form data without 3rd party e-mail software such as Outlook. Clients open the PDF in a browser, or standalone application, and click submit. The developer specifies the response message or redirects to a URL based on if the submission was successful or not.
Setup is easy!
Create the script, and upload the files to your Microsoft .net web host. Then, point your submit button action URL to the script, and distribute the forms. Works with browser based, and standalone reader applications. PDFEmail.net uses your Microsoft .net web servers, and utlilizes iTextSharp. Works with Reader enabled forms, as well as Acroforms and Livecycle forms.
Useful Links:
http://www.pdfemail.net/
2011-09-03 14:45:51
#68
Am using A.A. Pro 6, ya I know upgrade, but till then bare with me please. I'm having a very similar problem when I made a email/print/Reset button. When mouse click , I get an error " the required field, 'Addy 1', was found empty during export". I search all properties for button and form couldn't find where error is coming from that it;s empty. I even searched A.A. and net couldn't find anything that discusses this error.
Also when button is click it does start new email with attached pdf form but the email addy I want form sent to doesn't load in address location of email. I've entered mailto: with actual address into submit form area as well into document properties.
Can anyone please help direct me how to correct these two problems?
Never mind made JavaScript which fixed all errors.
Also when button is click it does start new email with attached pdf form but the email addy I want form sent to doesn't load in address location of email. I've entered mailto: with actual address into submit form area as well into document properties.
Can anyone please help direct me how to correct these two problems?
Never mind made JavaScript which fixed all errors.
2011-09-03 14:26:34
#69
Do you have a field named "Addy 1"? Is it empty?
How did you setup the submit button? Please provide complete details.
How did you setup the submit button? Please provide complete details.
Weird, I wish it was working for me over here. Thanks for taking the time to address my concern. I really appreciate your willingness to help. :)