I have created a fillable form for HR, and have also enabled usage rights as it is an internal form only, and some users may not have professional on their PCs. Currently, 3 users have filled out one of these forms and routed to the next recipient, with one user digitally signing it. The problem is that when one of the officers (user #4) attempts to open and fill it out in Reader he gets a very specific message "This document contained certain rights to enable special features in Adobe Reader. the document has been changed since it was created and these rights are no longer valid. Please contact the author for the original version of this document."
How do I rectify this issue?
A 2nd question would be how to attach files to this document using the Reader program?
Thanks so much,
Nat
Enabled forms and Adobe reader
2007-11-06 15:40:38
My Product Information:
LiveCycle Designer, Windows
LiveCycle Designer, Windows
2007-11-08 09:16:44
#2
The problem is that each individual officer needs to be able to digitally sign this type of document, so if only one can sign then I need to look into other options.
As for adding attachments, I do have a separate attachment tab, however there are only 3 options: Open, Save, and Search. Of those options, only Search is not greyed out. I have even tried going to More Tools and all tools are showing from the FILE menu, except for Attach a File. There is an asterisk by that command that says "Only available when document rights are enabled"
Help...
Nat
As for adding attachments, I do have a separate attachment tab, however there are only 3 options: Open, Save, and Search. Of those options, only Search is not greyed out. I have even tried going to More Tools and all tools are showing from the FILE menu, except for Attach a File. There is an asterisk by that command that says "Only available when document rights are enabled"
Help...
Nat
2008-05-01 07:40:21
#3
This issue was addressed in the 8.1.2 update. For more information check out the following technical note:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb403079&sliceId=1
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb403079&sliceId=1
I suggest downloading and reading this Adobe manual on digital signatures. You may also want to search for any tutorials or tips on writing a JavaScript to achieve the results mentioned above.
[url=http://www.adobe.com/cfusion/search/index.cfm?loc=en_us&term=digital+signature]http://www.adobe.com/cfusion/search/index.cfm?loc=en_us&term=digital+signature[/url]About the 2nd question:
The PDF form has already been Reader enabled. There should be a seperate tab in the navigation pane that allows for file attachment.
As a last resort, check out the services of this Adobe authorized form routing service:
[url=http://www.formrouter.com]www.formrouter.com[/url]
My favorite quote - "Success is the ability to go from one failure to another with no loss of enthusiasm.