How to read the Dynamic XML PFD-form I created?

Hi,

This program is perfect to create pdf-forms, but now the dynamic xml-form is almost ready, another problem surfaces.

I wrote my form for our service-department.

When it's emailed to them, they only receive a mail with an xml-file in it, and since they are technicians and no IT-ers, they have a lot of trouble to read the fields that are filled in.

How can I fix it that :

- they can load the send information in the original form I created?

- the customer who fills in the form, can email the full form (so the filled-in pdf-file) to us?

Maybe there are more possibilities, but these are the most obvious I could think about.

Thanks again for you help. Really like this forum and the program!