These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

Mailto function works on my pc but not any others.

Forum Index > Forms: LiveCycle Designer > Mailto function works on my pc but not any others.
2010-02-22 21:03:31
Dakota5883
Registered: Feb 22 2010
Posts: 7

I created a new form and found that it was sending the data via XML and it worked on all computers. Removed the Submit to button, created a standard button, set the mailto URL. set the properties to send in PDF format. Tested the form from my computer, it works. However if I try it from any other computer that does NOT have Designer 7.0, the mailto function does Nothing.
All the other computers are using Acrobat Reader 9.0 and mail client Outlook 2003.
I checked the XML coding and found this:
textEncoding="UTF-16" xdpContent="pdf datasets xfdf"/>, this directly follows the "mailto function.
I've read all the posts and havent found anyone with the same problem as myself.
Can you help?

My Product Information:
LiveCycle Designer, Windows
Top
2010-02-25 06:12:40
#1
RonD
Registered: Feb 11 2010
Posts: 9
If you want to send the form in PDF format then you may want to take a look at the source code under the XML source tab in LiveCycle. Look for some code like this:

event name="event__click" activity="click"
submit format="pdf" textEncoding="UTF-8" target="mailto:someone [at] state [dot] sd [dot] us?subject=Atten: Someone - Your Subject"Make sure the submit format is set to "pdf" rather than "xml".

Rond
Top