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Adobe PDF Reader redownload PDF files after hide\show the PDF document in Firefox

Forum Index > General Acrobat Topics > Adobe PDF Reader redownload PDF files after hide\show the PDF document in Firefox
2011-08-19 00:34:35
nguyenluthuy
Registered: Aug 11 2011
Posts: 3

Now on html page, I have two buttons to show/hide the div element. After I hide and show the div, the pdf is downloaded again although Firefox already cached it (I viewed Firefox's cached by using about:cache).
 
This problem doesn't happen with IE browser. I tried to search information about this problem but no luck. Does anyone face this problem before? I used FF6 and Adobe PDF reader 10.
 
Here is what I captured from Firebug
 
ASP.NET Development Server/10.0.0.0
Date Fri, 19 Aug 2011 06:55:47 GMT
X-AspNet-Version 4.0.30319
Cache-Control private
Content-Type application/pdf
Content-Length 466982
Connection Close

My Product Information:
Reader 10.1, Windows
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2011-08-22 11:37:46
#1
KellyMcC
Acrobat 9ExpertTeam
Registered: Jul 11 2011
Posts: 389
It seems this is a common Firefox behavior. Many people recommend using this Better Cache plug-in to control how Firefox handles your cache: https://addons.mozilla.org/en-US/firefox/addon/bettercache/

Kelly McCathran
Adobe Community Expert
Certified Technical Trainer+

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2011-08-24 19:08:35
#2
nguyenluthuy
Registered: Aug 11 2011
Posts: 3
Thank you for your feedback.
Is there a way that I could do on server side? We have thousands of users and we cannot persuade all of them to use an add-on on FF like that.
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2011-09-08 14:52:46
#3
KellyMcC
Acrobat 9ExpertTeam
Registered: Jul 11 2011
Posts: 389
No that I know of, it seems Mozilla will have to release a fix for this.

Kelly McCathran
Adobe Community Expert
Certified Technical Trainer+

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