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Adobe Professional - link action - File>Exit doesn't work as it should

Forum Index > General Acrobat Topics > Adobe Professional - link action - File>Exit doesn't work as it should
2010-05-27 08:16:12
marcsirois
Registered: Jan 29 2008
Posts: 6

In Adobe Professional, create a new link using the following steps:
- Create Link
- Custom Link
- Click Next
- Go to the Actions tab
- Select the 2 following Actions:
- File>Close
- File>Exit
- Click Ok on the 2 dialog boxes.
-save the pdf

When you open the document (in Reader or Professional) and you click the link, the File Exit action never occurs (Adobe stays open). For certain users, the File Close action works (but not the the File> Exit).

Please note that all users have the following configuration:
Edit --> Preferences --> Internet --> Display PDF in Browser = UNCHECKED
Edit --> Preferences --> Internet --> Allo fast web view = UNCHECKED

All users are using Adobe Reader 9.2, and the behavior is the same for all.

My Product Information:
Acrobat Pro 9.3.1, Windows
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2010-05-27 08:25:19
#1
UVSAR
Expert
Registered: Oct 29 2008
Posts: 1357
"...as it should"? You're closing the document, then asking it to carry on running actions. It can't. It's closed.
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2010-05-27 08:29:49
#2
marcsirois
Registered: Jan 29 2008
Posts: 6
Right... However, if I remove the action to Close the document and leave only File>Exit, the behavior will be to close the document, and not Adobe itself (basically doing a File>Close)
I'm just looking for a way to close Adobe from a link.
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2010-05-27 09:10:12
#3
try67
Expert
Registered: Oct 30 2008
Posts: 2398
I think Adobe disabled that option due to security reasons.

- AcrobatUsers Community Expert - Contact me personally at try6767 [at] gmail [dot] com
Check out my custom-made scripts website: http://try67.blogspot.com

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2010-07-29 03:54:06
#4
Peter at Terrys
Registered: Jul 29 2010
Posts: 14
I have the same problem. The user completes a form, I can save it and then close the document. What would be great if I could either close or minimise Adobe so that it clears the screen.

Any help would be appreciated.

Many thanks
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2010-07-29 05:17:59
#5
rbogie
Registered: Apr 28 2008
Posts: 432
there is a menu action to close, but not to minimize. yes, an action to minimize is needed!
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2010-07-29 05:32:34
#6
Peter at Terrys
Registered: Jul 29 2010
Posts: 14
Many thanks - lets hope Adobe see these posts!
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2010-07-29 05:57:52
#7
UVSAR
Expert
Registered: Oct 29 2008
Posts: 1357
From a document authoring point of view, you may see it as a valid idea - but it's not. Documents, whatever format they may be in, should not (and invariably do not) have the ability to close desktop applications just because the author wanted to - it's a user decision, period. As Acrobat doesn't use MDI, the equivalent notion of closing a dynamically-opened tab or a popup window in a Web browser doesn't apply here, as every instance is a top-level process thread.
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2010-07-29 06:02:02
#8
Peter at Terrys
Registered: Jul 29 2010
Posts: 14
You have a very good point. However, it would be nice to at least minise Adobe because at that point the user has finished using the document and Adobe and now needs to use the application that called Adobe in the first place.
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