Ever since installing Acrobat 8, I've been getting an error message pop up that says "Distiller has encountered a problem and must close." In each of these cases, Distiller was not running. A number of my coworkers are getting the same error. I've not seen anything about this on the Adobe website. Any ideas?
Distiller error message
2007-01-25 08:15:49
My Product Information:
Acrobat Pro 8, Windows
Acrobat Pro 8, Windows
2007-01-28 17:06:17
#2
But, I wasn't trying to Distill a file when the error message appeared. In every instance of this error message showing up, Distiller was not running. Such is the case also with my coworkers who are having this problem.
2009-02-23 06:26:34
#3
I'm having the same problems. I went to load Click N Design 3D on my computer. It got to withing 10 seconds of completeing and stopped. THe "Distiller has encountered a problem and must close." message came up and I had to stop.
Any soilutiuons to this?
Any soilutiuons to this?
2009-03-14 11:58:25
#4
Guess what? I'm having the same problem too!
Since a install Adobe Acrobat 8 Standard, when I try to print using "PDF printer" from any application (notepad, any Internet brwoser, any text processor, etc.) under Windows XP, I get the "Distiller has encountered a problem and must close" message.
Since the problem was reported so long ago, I don't understant that nobody at Adobe addressed it!
I can't find a solution to this problem nowhere in Internet! (but to get rid of Acrobat and use others [free] apllication like CutePDF Writer, doPDF, PDFCreator, BullZip, etc.).
So, can somebody at Adobe have a solution?
Since a install Adobe Acrobat 8 Standard, when I try to print using "PDF printer" from any application (notepad, any Internet brwoser, any text processor, etc.) under Windows XP, I get the "Distiller has encountered a problem and must close" message.
Since the problem was reported so long ago, I don't understant that nobody at Adobe addressed it!
I can't find a solution to this problem nowhere in Internet! (but to get rid of Acrobat and use others [free] apllication like CutePDF Writer, doPDF, PDFCreator, BullZip, etc.).
So, can somebody at Adobe have a solution?
2009-03-14 13:56:44
#5
Hi ProgMan,
In your internet search did you find this Adobe TechNote?
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402893
Not sure if it will fix your particular issue but it does offer ideas on troubleshooting for the exact error message you are seeing (plus quite a few others).
Occasionally an Adobe employee stops by here and answers a question or two, but 99% of the time you are conversing with other users of Acrobat here, not Adobe employees. If you want an official Adobe take or response on something then you will need to contact Adobe support directly.
Hope this helps,
Dimitri
WindJack Solutions
www.pdfscripting.com
www.windjack.com
In your internet search did you find this Adobe TechNote?
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402893
Not sure if it will fix your particular issue but it does offer ideas on troubleshooting for the exact error message you are seeing (plus quite a few others).
Occasionally an Adobe employee stops by here and answers a question or two, but 99% of the time you are conversing with other users of Acrobat here, not Adobe employees. If you want an official Adobe take or response on something then you will need to contact Adobe support directly.
Hope this helps,
Dimitri
WindJack Solutions
www.pdfscripting.com
www.windjack.com
If you find success here, then go to the documents you're working with and check them. You may have a font problem or other issue going on with the native file.
ted
The author of numerous books on Acrobat, Photoshop, Illustrator and the Adobe Creative Suite, and an international speaker on Adobe Acrobat, Ted Padova is a well-known PDF guru.