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Error with Email from Reader

2007-11-19 10:31:56

andybind

Registered: Nov 19 2007

Posts: 4

I am using Windows XP, Acrobat Reader 8, GroupWise 6.1.

The problem is when I click on the email icon on Acrobat Reader 8, Groupwise opens an email but then Acrobat shuts down with "Adobe Reader 8.1 has encountered a problem and needs to close. We are sorry for the inconvenience." I have reinstalled Acrobat reader and Groupwise, sbut it still bombs

The wierd thing is that under the same senario on a different machine, it all works correctly.

My Product Information:
Acrobat Connect 8.0999999999999996447286321199499070644378662109375, Windows

2007-11-30 06:41:10

lkassuba

Registered: Jun 28 2007

Posts: 3636

Hi andybind,

The suggestion from another member of this community was to reinstall the Groupwise client. For more information check out this reponse at:
[url=http://www.acrobatusers.com/forums/ask_an_expert/questions/view/1767/]http://www.acrobatusers.com/forums/ask_an_expert/questions/view/1767/[/url]

Hope this helps,
Lori

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.