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Excel to pdf - conversion occurs, but the pdf file format is messed up

Forum Index > General Acrobat Topics > Excel to pdf - conversion occurs, but the pdf file format is messed up
2009-06-15 17:26:23
neilwltr
Registered: Jun 15 2009
Posts: 3

Hello,

When I convert (office 2007) Excel to pdf, the conversion is succesful, but the pdf file is all messed up, the format is lost on conversion.
It was working fine, but I installed windows update and this problem began.
I have also installed adobe 9.1 but still no luck..any help would be apreciated.
Thank you.
Neil

My Product Information:
Reader 9.1.1, Windows
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2009-09-24 09:05:39
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
A couple of things, first try the suggestions noted in the KB article [url=http://kb2.adobe.com/cps/403/kb403530.php]Some characters in textbox lost when you convert PDFs in Excel 2007 (Acrobat 9)[/url]. Also, try setting the Adobe PDF printer as the default prior to creating your PDF from Excel.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2009-10-08 05:21:37
#2
ErikV
Registered: Oct 8 2009
Posts: 4
Same problem here. It's the addin not the printer. If I set pdf printer as default the output is fine. However I need to print a hardcopy and create a pdf to mail out to my customers. So making Acrobat the default printer is not an option. Is there a way to get the addin to work correctly? Right now I've installed a copy of Nuance pdf creator. Although very sluggisch it produces a correct output. So it's possible.
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2009-10-08 11:46:50
#3
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Is this the Save As plug-in you're referring to? Or the PDFMaker macro inside of Excel?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2009-10-08 22:28:32
#4
ErikV
Registered: Oct 8 2009
Posts: 4
Both of them.
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2009-10-12 09:23:22
#5
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Unfortunately this issue originates at Microsoft. They found a bug in Microsoft Excel which doesn't print the text in the Excel spreadsheet with the appropriate print quality if the print parameters used are not the ones set by Excel.
http://support.microsoft.com/kb/941506

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2009-10-14 00:57:17
#6
ErikV
Registered: Oct 8 2009
Posts: 4
Unfortunately you're wrong. I've tried that. I'm sure there are issues that originate at Microsoft and maybe this is partly one of them but the fact of the matter is that Acrobat is not able to produce a correct document and Nance pdf creator is. If Nuance software can make a proper pdf so should Adobe. The problem is that text is printed correctly and images are placed a few lines lower in the document than the should be...It would be nice to see this problem solved.
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2009-11-10 04:03:17
#7
ErikV
Registered: Oct 8 2009
Posts: 4
Anyone that has a solution? Please. I've tried all the things menthioned on this forum sofar.
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