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files constantly zoom way out, scroll to last page

Forum Index > General Acrobat Topics > files constantly zoom way out, scroll to last page
2008-07-29 23:20:32
huckrorick
Registered: Jul 29 2008
Posts: 9

When I open a document it immediately zooms out to 8% and it scrolls to the last page. If I go back to the first page it immediately begins scrolling to the end again. I can't stop it and I didn't initiate it. Same with zoom. If I zoom to 100% it immediately zooms out to 8% without me doing anything.

Anybody have any idea why it could be doing this?
How to fix it?

thanks,

Huck

My Product Information:
Acrobat Pro 7.0, Windows
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2008-07-30 09:37:37
#1
George_Johnson
Expert
Registered: Jul 6 2008
Posts: 1876
Does this happen with all PDFs you open, or just certain ones?

George
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2008-07-30 10:43:52
#2
huckrorick
Registered: Jul 29 2008
Posts: 9
It has happened on all files I've opened so far. Tried it on 3 or 4 files.

Huck
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2008-07-30 13:49:23
#3
George_Johnson
Expert
Registered: Jul 6 2008
Posts: 1876
That's very odd. When you open a document in Acrobat, which tool on the toolbar is selected? If you select the View menu item, is there a check mark next to the "Automatically Scroll" item?

George
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2008-07-30 14:27:04
#4
huckrorick
Registered: Jul 29 2008
Posts: 9
George,
Thank you for the replies. This is indeed very puzzling. I just opened a document and it had no problem. I opened the documents I had problems with yesterday and the problem has disappeared. I was so desperate yesterday that I uninstalled and reinstalled Acrobat, which still didn't get rid of the problem. and I did check the automatically scroll button. anyway, it seems OK now???? So I guess I'll just be happy.

Thanks again,

Huck
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2008-07-30 14:34:25
#5
gkaiseril
Online
Expert
Registered: Feb 23 2006
Posts: 4307
By any chance did "sticky keys" become active in Windows?

This could cause multiple files to be selected when moving a mouse over a listing of a folder's content.

George Kaiser

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2008-07-30 17:50:19
#6
huckrorick
Registered: Jul 29 2008
Posts: 9
I'll check if it happens again.

Huck
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