Adobe Acrobat

2009-06-21 15:35:21

stone2136

Registered: Jun 21 2009

Posts: 5

I have been using acrobat 6.0 for several years without a problem. Suddenly, the converted file is a jumble of letters (looks lik Russian of Greek) . Some lines (fonts) appear OK, but most are jumbled.

I was in a hurry to solve and though it might be the old version. Upgraded to 9.0 Standard - same problem.

Would appreciate any help or suggestions.

Stone2136
Milwaukee

My Product Information:
Acrobat Standard 9.1.1, Windows

2009-06-22 11:28:01

lkassuba

Registered: Jun 28 2007

Posts: 3636

Sounds like your fonts are not embedded. If you check under File > Properties > Font tab you can determine if the fonts have not been embedded. If not, just modify your PDF creation setting so that you're embedding all your fonts.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

2009-06-22 12:43:27

stone2136

Registered: Jun 21 2009

Posts: 5

Thank you for your response, but it was not clear where you find the PDF Creation Settings.

I am having this problem on my Dell laptop. I opened Distiller and found the font settings and found all were set to "never embed". Changed to have all embedded and saved. However, problem still persists.

I also loaded the software on my desktop and while there is not font problem, I see that every time I highlight a WORD or Excel file, the Adobe goes into a configuration routine that lasts about 30 seconds. Very annoying and I cannot see why it is doing it.

Any other suggestions?

Stone2136

2009-06-23 08:59:00

lkassuba

Registered: Jun 28 2007

Posts: 3636

Can you post an example? You can use acrobat.com (free service) to post your file.

Try doing a Repair Acrobat installation (under the Help) menu to correct the configuration problem.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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Font Conversion Problem??