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issue opening PDF in Internet Explorer 8

Forum Index > General Acrobat Topics > issue opening PDF in Internet Explorer 8
2011-08-04 07:43:58
rastapub
Registered: Aug 4 2011
Posts: 2
Answered

Hi,
 
The issue I have is most of the time when I click on a pdf link on Internet Explorer, I doesn't work and I have to press F5 to refresh the page, and sometime, after 5 times it works, sometime 2 refresh .I have Acrobat Professional 9 with the last update. I do not have any other version on my computer. Do you have any idea what's wrong ?
 
Thanks in advance

Pablo

My Product Information:
Acrobat Pro 9.4.3, Windows
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2011-08-06 10:45:00
#1
KellyMcC
Acrobat 9ExpertTeam
Registered: Jul 11 2011
Posts: 389
Check Tools >Internet options > Advanced and ensure the option to enable third party extensions is on under Browsing.

Another thing to try is Open Acrobat, go to Edit > Preferences > Internet, deselect "display pdf in browser" hit O.K.

Kelly McCathran
Adobe Community Expert
Certified Technical Trainer+

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2011-08-12 10:57:36
#2
rastapub
Registered: Aug 4 2011
Posts: 2
Hi,

I have tried your solution but still, sometime I have the same issue, an empty windows with a "?" . If a retry, it works

Pablo

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2011-08-30 12:31:42
#3
KellyMcC
Acrobat 9ExpertTeam
Registered: Jul 11 2011
Posts: 389
Accepted Answer
Can you un-install and re-install Acrobat? Then check Edit > Preferences > Internet, deselect "display pdf in browser". The 1st time you click a PDF and IE asks you to Save or Open, click OPEN.

Kelly McCathran
Adobe Community Expert
Certified Technical Trainer+

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