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Layers not showing in Acrobat Reader 9

2009-09-27 21:24:59

chrisbird

Registered: Sep 27 2009

Posts: 3

Answered

I've created a PDF and saved it as version 7.0 to make it compatible for wide distribution, compressed layers and made them visible out of InDesign CS2. A friend has downloaded Reader 9.0 on both her PC laptop and desktop computer. Though she hasn't changed any settings, one of the layers isn't visible in Reader on her desktop while it is on her laptop. Is this a setting feature in Reader or is it an issue of how the PDF was saved out of InDesign?

My Product Information:
Acrobat Standard 9.1.3, Windows

2009-09-28 09:16:22

lkassuba

Registered: Jun 28 2007

Posts: 3636

Can you post an example? Acrobat.com has a free service for posting.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

2009-10-05 10:10:08

lkassuba

Registered: Jun 28 2007

Posts: 3636

I didn't have any difficult viewing the file with Reader 9. The bamboo image is very faint. Is it possible that the desktop with Reader has a different screen brightness?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

2009-10-06 22:33:32

chrisbird

Registered: Sep 27 2009

Posts: 3

Screen brightness doesn't appear to be the issue...

2009-10-07 07:20:10

lkassuba

Registered: Jun 28 2007

Posts: 3636

Can your friend post a screen capture of what they are seeing?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.