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"locked" PDFs

2011-01-26 06:43:19

lainielou

Registered: Jan 26 2011

Posts: 2

Answered

I've got a few PDFs that are behaving as if they're locked - they're not. I can't even make them 508 compliant.

They were created with PDFmaker 8.1 for Word and I'm using Acrobat 9.

I can't figure out which settings to change to be able to manipulate them. I've been looking for the original Word docs but haven't had any luck.

2011-01-26 07:42:49

lkassuba

Registered: Jun 28 2007

Posts: 3636

It sounds like the files may be tagged as PDF/A. Do you see a blue banner just below the toolbar when you open them in Acrobat 9? You can turn off PDF/A mode under Edit > Preferences > Documents category and then select Never under the pulldown for "View documents in PDF/A mode". This will allow you to tag them.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

2011-01-26 08:37:08

lainielou

Registered: Jan 26 2011

Posts: 2

Accepted Answer

You are awesome! That worked. Thank you SO much.

Now I have some work to do......