maito and web link issues

The mailto method does work. :-)

Are you writing the code like this example:

mailto:sean [at] ntl [dot] comit does need to have mailto: at the beginning otherwise your right it tries to connect to the web!

What settings have you tried exporting?

Hi,

Thanks a lot for your response. I use exactly the same syntax but it insists on opening up a page in the browser (since there is no other option suitable but to associate the mailto with opening a web page). I am not sure why it doesn't work with me.

As for the export from word, I mostly use print and select adobe pdf as the output. I have also tried using the Create PDF feature within word. In that case, I have the "add Links" option checked on the first tab of the settings and also "Convert footnote and endnote links" set. I am not sure whether that makes any difference: I still don't have hyperlinks intact. INterestingly, one mailto in the body of the document remains intact (but does not work) whereas other hyperlinks are simply stripped out.

I just can't work it out...

Hi Cricri,

re: "mailto"
fwiw -- It is my understanding that, In Adobe Reader / Acrobat, the presumption is that the local machine
has an email client installed and identified in the browser.
So, If one is only using "web mail" (such as Outlook web mail) "mailto" is a no-go out of Reader/Acrobat.

re: links in PDF
If I'm reading it correctly ; your second post may have identified the problem (or part of it).
"Printing" to PDF is done directly to the Adobe PDF printer instance.
No links, or other such features will be in the output PDF.
This method of generating an output PDF ony delivers the fundamental page content.

You must use Adobe's PDFMaker (the "Acrobat" ribbon bar on MS Word).
If you have footnotes &/or endnotes then, yes, you want that option selected in the PDFMaker configuration.
A suggestion: when you are going to be doing work that requires providing PDF output; start by making the Adobe PDF printer instance the "default".
When MS Word opens, it becomes aware of the what the default printer "driver" is and aligns itself to the associated metrics.
It gets confused, as it were, when you change these mid-stream.

~~~~~~~~~~~~
Without specifics as to the full path syntax in the source file & the initial output PDF,
the location(s) of the target files, and the associated directory / sub-directory topography all I can speak to are some 'generic' considerations.

MS Word 2007 - Acrobat Pro - PDF Output
Something to try.

In Word, open the Acrobat ribbon bar.
Select Preferences (second from the left).

In the Setup tab -
Select "Add Links".

In the Word tab -
Select "Enable advanced tagging"

Something to consider.
Typically, an MS Word file is authored on the local machine.
Any usage of MS Word's Hyperlink feature and browsing to a file on the local machine's HDD,
a file on a network share (via a Window's mapped drive), or
a file on a server (web space or network space) via, say, Network Neighboor Hood
will establish a specific path from the source Word file to the target file.When Adobe's PDFMaker, correctly configured, is used to package the output to PDF via
Distiller these paths (specified by the content author) are preserved.

Moving a file with the links (the *.doc, *.docx, or *.pdf) will break the specified path;
unless, all target files are available to the source file (in its new location) within context of the original relative path.

This has a bearing on how PDF ( Adobe Reader / Acrobat) process links.
The discussion of this is in Section 7.11, File Specifications of
[url=http://www.adobe.com/devnet/acrobat/pdfs/PDF32000_2008.pdf]"PDF Reference and Adobe Extensions to the PDF Specification"[/url]

Generally good to know.
--| Adobe's PDFMaker does not change the target file's file extension that is present in the Word hyperlink "link".
The agent (application) that processes the link expects the file extension, present in the link, to be "out there" at the end of the link.
If that is not the case, the link is "broken".

--| MS Word use the (#) character as a parameter when placing a link to a MS Word Bookmark that resides in a different file Word DOC or DOCX file.
An MS Word hyperlink that goes to another MS Word file's Bookmark does not appear in the output PDF.
I suspect that this is because Adobe Reader / Acrobat use of the (#) character is associated with Acrobat's "Open Parameters" feature.

n.b., The "PDF Open Parameters" document is available for download at -
[url]http://www.adobe.com/devnet/acrobat/?view=documentation[/url]


In closing, I know your fustration (been there...); however, it can be done.

Be well...

I don't know how to say thank you in a way that does justice to the above. You are extremely generous with your time and support and I am really touched.

I am using Outlook as my email clients so the mailto issue - jusding from both both your responses - is specific to my setup.

As for the other links issue, you have give me so much to try that I will do away and to that straight away! I will be back to confirm what works.

Thank you so much!

EDIT

You were both right. Mailto DOES work, and so do all my links, exported directly from Word. Enabling advanced tagging seems to have done it. I don't know why, but it's like being an alchemist who's just made a pile of gold without understanding why. You just grab the gold and run, right?

You people are brilliant. I wish I could do the same for you.