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Open at Page function only works once

ElderOne
Registered: Mar 7 2008
Posts: 7

We have an application where the "help" opens a pdf document in a predefined window at a particular page. Unfortunately if the client then leaves the help window open (pdf document open) and then goes back in to the help for more info, this time a different page in the same open document - nothing happens.

Is there a way that we can refresh the open document or make it move to the new page?

Currently using html links:

........../HardwareSetUp/Hardware-Setup_Manual.pdf#page=7

........../HardwareSetUp/Hardware-Setup_Manual.pdf#page=14

Any assistance would be gratefull, Thanks.

My Product Information:
Acrobat Pro 8.1.2, Windows
hiddengraphics
Registered: Mar 19 2008
Posts: 39
Is your application web based, is it a pdf file. your question needs more clarification, please.

are you testing this in acrobat or adobe reader?
ElderOne
Registered: Mar 7 2008
Posts: 7
It's a C# application that calls a pdf document.