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PDF link to remote PDF causes

Forum Index > General Acrobat Topics > PDF link to remote PDF causes
2007-09-04 08:56:37
gieringe
Registered: Sep 4 2007
Posts: 4

Hello,

I have a document which uses a PDF link to link to the following location:

[url]http://www.ibanet.org/images/downloads/lpd/Committee_Social_Form.pdf][/url]

Clicking upon the link in the PDF causes an error dialog saying: "Authorization Failure" The remote PDF is accessible via a web browser, however. What is causing the authorization failure? Is it the remote web server denying Acrobat access to the file? If so, is there anyway to embed a link in the PDF allowing a user to click and access the remote file without reconfiguring the remote server (and also without making the user copy and paste)?

System Info:
Adobe Acrobat Pro 6.0.0 5/19/2003
Windows XP SP2

Thank you.

My Product Information:
Acrobat Pro 6.0.0, Windows
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2007-09-05 07:43:14
#1
pddesigner
Registered: Jul 9 2006
Posts: 858
You have space between the words Committee Social Form. It should be CommitteeSocialForm. Also the file extension should be .pdf

My favorite quote - "Success is the ability to go from one failure to another with no loss of enthusiasm.

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2007-09-05 10:27:17
#2
gieringe
Registered: Sep 4 2007
Posts: 4
Hello,

Thank you for your response. Actually we have determined the problem. Re: your comments, I accidentally missed the "f" when copying my link, so the link does include the file type "pdf". Also those are not spaces, those are underscores, which are acceptable in a link. One can even insert the URL encoded for a space, if one wants: ThisHasSomeSpaces

The problem, it turns out, is that the remote server is running IIS that is configured to reject requests from any non-web-browser clients. So when Acrobat requests the file, the remote server says, "no" because Acrobat is not on its "allowed" list. One work around for this is to change the Setting "Open Links With" in the Edit > Preferences > Web Capture preference pane (I had the setting to "Open links in acrobat" so Acrobat was requesting the file itself.) Another solution (which did not appear to work for Acrobat 6, but did for 7, is to author the document in Microsoft Word, create the links in Word, and convert to PDF. The type of link that Adobe's distiller creates in the PDF from the Word link will cause the linked file to open in a browser instead of in the Acrobat application.Thank you.
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