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PIXMDLN.DLL error message

Forum Index > General Acrobat Topics > PIXMDLN.DLL error message
2008-12-30 12:25:40
Franklin389
Registered: Dec 30 2008
Posts: 5

Hi:

I am hoping someone can help. I get an error message whenever I try to open a PDF file, which reads: "The application has failed to start because PIXMDLN.DLL was not found. Re-installing may fix this problem."

After I click 'ok', the application opens anyway. My administrator has tried to uninstall/reinstall the software (Adobe Professional 8) but the message still appears. This is very annoying. Is there a way to fix this?

THX.

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2009-01-02 07:15:23
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Are you using other applications along with Acrobat such as Acrobat Capture and/or PixTools from EMC Corporation? Are you opening TIFF files (with LZW compression) or PDF files?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2009-01-02 08:07:40
#2
Franklin389
Registered: Dec 30 2008
Posts: 5
Are you using other applications along with Acrobat such as Acrobat Capture and/or PixTools from EMC Corporation? Are you opening TIFF files (with LZW compression) or PDF files?

Thank you for your response. I never heard of PixTools prior to seeing your post. I am mainly working with PDF files. There may have been a couple of TIFF files that I tried to open but I can't be sure. I can tell you that I have had no issues with version 8.0 until approx. 2 weeks ago. I apologize for not being able to give you a more detailed response.
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2009-01-02 11:06:30
#3
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
The PIXMDLN.DLL is not associated with Acrobat, which makes this error message unusual. It is generally used with scanning software-- thus the question about using Acrobat Capture. Are you using Acrobat 8.1.3? Do you update/install anything on your system in the last few weeks?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2009-01-04 11:53:51
#4
Franklin389
Registered: Dec 30 2008
Posts: 5
Wait....I just remembered something. I did have a special software program installed awhile back which worked along with Adobe Acrobat. This was 'wiped off' my system at some point when the IT folks uninstalled and reinstalled Adobe. I think this program may have used Adobe Capture in its framework!!!

I am going to have it reinstalled this week and will advise you if it resolves the problem.
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