I am running into a problem with forms that we submit to our customers. The new Mac OS X system defaults to Previewer. If the customer double clicks on the form it will automatically open in previewer. Worse yet--they can actually fill the form out in Previewer and save it. But, when we get it back in-house--we are unable to view the typed text unless I go into the whole document and select all the fields and set the text to auto.
Has anyone else run into this, what is your workaround--or is there a way to have the file automatically open in acrobat or warn the customers that it is opening in previewer, not acrobat.
We have information that goes with each form instructing them how to get Acrobat Reader but as everyone knows....people don't like reading instruction sheets. (:
Any ideas anyone?
thanks.
s
Preventing an Interactive PDF from opening in Previewer
2011-03-30 13:07:36
My Product Information:
Reader, Macintosh
Reader, Macintosh
2011-03-30 13:32:03
#2
Good idea! Thanks!
2011-03-30 14:00:00
#3
Joel Geraci has posted Script to Fix Mac OSX Preview.app Form Fill and Save that can be used to fix returned forms. You will have to adjust the location of the script for Acrobat X by changing the level '9.0' to '10.0' and if you are using version 8 use '8.0'.
2011-10-14 06:01:17
#4
I, too am finding that double-clicking on a PDF on my Mac causes it to open using the "Preview" application. In fact, the normal Adobe icon is missing when I save a PDF to my desktop. I have used both Mac and OSX for years, and this only seems to happen on my home computer...I'm thinking there must be a logical (if not obvious) fix to this. Any suggestions?
2011-10-15 00:42:16
#5
The installation default application for viewing PDF on OSX is Preview.app (because that's what's coming with the OS).
In order to make Acrobat/Reader the default PDF viewer, you first install it, and then you take any PDF document, select it in the Finder and dispöay its information window (Cmd-I). Scroll to the Open With tab, and select your new default applicaiton. Click on Change all, and that should do it.
You may have to repeat this for every user on your machine.
The settings will survive major OS upgrades if you keep the users.
Hope this can help.
Max Wyss.
In order to make Acrobat/Reader the default PDF viewer, you first install it, and then you take any PDF document, select it in the Finder and dispöay its information window (Cmd-I). Scroll to the Open With tab, and select your new default applicaiton. Click on Change all, and that should do it.
You may have to repeat this for every user on your machine.
The settings will survive major OS upgrades if you keep the users.
Hope this can help.
Max Wyss.
2011-10-15 06:29:08
#6
Thanks, that worked. I actually knew this, but forgot. I notice that the familiar Adobe icon is still missing from the PDF (It's a preview of the document). Is this correct?
2011-10-16 03:33:26
#7
What you see as icon will depend on the view you have selected in Finder. You may also have to wait until you get the "PDF" icon after a restart, and/or after cleaning the appropriate cache.
See the responses to this thread for some examples and ideas.