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Recognize Text Using OCR not Working

Forum Index > General Acrobat Topics > Recognize Text Using OCR not Working
2008-04-22 10:00:32
DMatchett
Registered: Oct 5 2007
Posts: 8

We are using Adobe Acrobat 7.0.9. I recently reinstalled this on a user's laptop. When he selects Document/Recognize Text Using OCR, nothing happens (this occurs on any Adobe Acrobat document he opens). However, when I open one of his files, the Recgonize Text Using OCR works properly. I am using the same version 7.0.9.

Is there a setting change I need to make to correct this problem?

Any help would be much appreciated. Thanks.

My Product Information:
Acrobat Pro 7.0.9, Windows
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2008-05-30 12:42:38
#1
DMatchett
Registered: Oct 5 2007
Posts: 8
If anyone is interested, the fix for this turned out to be deleting the user's profile.
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2009-02-25 10:03:10
#2
efawcett
Registered: Feb 25 2009
Posts: 1
DMatchett wrote:
If anyone is interested, the fix for this turned out to be deleting the user's profile.
I have the same issue, but I'm not sure what this means? The Windows user profile? Or some profile with Acrobat?
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