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Save as jpeg issue

kr_barnett
Registered: Jul 27 2007
Posts: 4

Running Adobe Acrobat Standard 7.0.9 on Windows XP SP 2
When I attempt to use the save as function to convert the file to JPEG using the default settings the resulting JPEG is an entirely black image.
Suggestions?

lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Sounds like your PDF to JPEG may have gotten messed up. Try resetting back to the Defaults. They're located under Edit --> Preferences --> Convert from PDF category. Select JPEG and click the Edit Settings .. button.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.