I have a kodak i40 scanner and have recently installed adobe acrobat x pro. when I scan a coloured document in it shows up in acrobat perfectly, but then when I go to print the background is a green pixelated watercolour. it is odd because i had acrobat 7 before and to fix the same issue i turned on a setting ont he scanner called 'Lone Pixel' and it fixed everything. I was wondering if there was some sort of setting I could try and change to make the weird background go away or if acrobat x pro is not compatible with my printers drivers.
Email me at lee [dot] humeniuk [at] gmail [dot] com
Thanks.
Scanner compatibility issue with acrobat x pro
2011-05-03 14:45:58
My Product Information:
Acrobat Pro 10.0, Windows
Acrobat Pro 10.0, Windows
2011-05-04 06:38:24
#2
Ya I'm using native interface. My os is xp not sure if it's professional or enterprise. I'm going to reinstall the scanner and see if I can configure it differently. Thanks.
2011-06-02 15:36:58
#3
I have just purchased and installed Acrobat X Pro 10.0.3 "Student and Teacher Edition," and am running on a iMac under OSX 10.5.8. I have an Epson Perfection 2580 Photo Scanner and have not been able to use it with the Adobe product. I read your post and tried to follow your suggestion.
First, my version of Acrobat X does not show any options beyond File > Create PDF from Scanner; there is not a "Custom" option available. Is that something I set in preferences? Or is it something to do with the "Student and Teacher Edition?"The scanner selection window in "File > Create PDF from Scanner" does not allow me to select my scanner. Worse, Acrobat somehow renders my scanner unavailable to the Epson native scanner software, unless I reboot my system. The Epson software thinks the scanner isn't connected. After I reboot, I can run the Epson scanning software and save the document as a .pdf, which I can then open with Acrobat X, but please, no one could call this acceptable.My scanner has worked perfectly with earlier versions of Acrobat. I guess I can always go back to the earlier version, which is still installed, and return the two copies of X I bought but I hate to do that. I hope someone can help me.
First, my version of Acrobat X does not show any options beyond File > Create PDF from Scanner; there is not a "Custom" option available. Is that something I set in preferences? Or is it something to do with the "Student and Teacher Edition?"The scanner selection window in "File > Create PDF from Scanner" does not allow me to select my scanner. Worse, Acrobat somehow renders my scanner unavailable to the Epson native scanner software, unless I reboot my system. The Epson software thinks the scanner isn't connected. After I reboot, I can run the Epson scanning software and save the document as a .pdf, which I can then open with Acrobat X, but please, no one could call this acceptable.My scanner has worked perfectly with earlier versions of Acrobat. I guess I can always go back to the earlier version, which is still installed, and return the two copies of X I bought but I hate to do that. I hope someone can help me.
2011-09-26 12:14:08
#4
When you run File > Create > PDF from Scanner the Custom Scan option is Windows Only. There is no difference in the Student Teacher Edition and the Shipping Version (except in upgrading). There was a bug fix in the Scanning interface in a recent Acrobat update. Make sure you are on Acrobat 10.1.1:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5236
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5236
Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.