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"The server application, source file, or item cannot be found."

Forum Index > General Acrobat Topics > "The server application, source file, or item cannot be found."
2008-09-02 06:27:56
janssen_ben
Registered: Sep 2 2008
Posts: 3
Answered

When trying to open an embedded PDF in Word 2003, I get an error stating, "The server application, source file, or item cannot be found. Make sure the application is properly installed, and that it has not been deleted, moved, or renamed."

If I open Adobe Reader first, the file opens fine.

[Several users experience this problem on their own workstation but the same document opens fine on another workstation by the same user!]

My Product Information:
Reader 8.1.2, Windows
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2008-09-03 04:28:40
#1
janssen_ben
Registered: Sep 2 2008
Posts: 3
http://www.experts-exchange.com/Software/Office_Productivity/Office_Suites/MS_Office/Word/Q_23514871.html

(this link above claims to have the solution (you'll have to become a member first and enter credit card info etc. and if your lucky you'll be able unsubscribe in time)

so there are actually more people experiencing the exact same problem!! Why doesn't Adobe offer this solution?
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2008-09-03 08:45:21
#2
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Are you able to open the PDF from within Word 2003 with Acrobat (not Reader)? If so, it's probably because Reader is an OLE Client Application
whereas Acrobat is an OLE Server Application.

Have you tried using Microsoft Object Packager to "package" the object, or allow the object to be embedded and associated to it's application, whether it's a client or server application?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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