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Snapshot paste from Pro 8.1 to Outlook 2003 SP2

jmunch
Registered: Sep 5 2007
Posts: 4

Up until 1 month ago, I was able to insert a snapshot from Acrobat Pro 8.1.0 into an Outlook HTML email. When I try to do it now, I get a red X. I can paste the content into Word and then cut-n-paste into Outlook but I can no longer go from Acrobat Professional 8.1.0 to Outlook 2003 SP2 directly. Any ideas?

My Product Information:
Acrobat Pro 8.0999999999999996447286321199499070644378662109375, Windows
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Hi jmunch,

Did you change any setting for creating mail messages in Outlook? Such as changing what format you compose messages in (i.e., HTML, RTF, or plain text). These setting can affect how the clipboard pastes images into an email message.

Lori

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.