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Users are forced to save PDF files...

Forum Index > General Acrobat Topics > Users are forced to save PDF files...
2009-04-22 07:35:29
Thetcm
Registered: Apr 22 2009
Posts: 5

Some of my users have problems with my website. When they try to open a pdf to read it directly in the browser, Adobe Reader doesn't kick in and they're forced to save (can't open) the file. I can't reproduce the problem so I'm wondering if someone knows anything about it?

User are using :

Windows XP Pro
Service Pack 3
Adobe Reader 8
Internet Explorer

I get my PDF from a database, so I set my headers through PHP as :

header('Content-type: application/pdf;');
header('Content-Disposition: inline;');

Thanks a lot!

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2009-04-22 12:55:09
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
It may be related to a Preference in Reader. Check under Edit > Preferences > Internet to see if "Display PDF browser" is checked or unchecked.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2009-04-22 13:44:29
#2
Thetcm
Registered: Apr 22 2009
Posts: 5
I guess I forgot to mention something very important : The clients both said it only happens on our website and that they have no problems opening PDF from other web sites directly in the browser.

The effect is similar to trying to open a PHP page from a server that has a broken PHP installation. You're prompted to save or cancel the opening of the file. It does the same thing here.

Now that I think about it, maybe this isn't the perfect place for such a question, since it seems to be more php-oriented than a problem with the reader.
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