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View Generated PDF in Acrobat check box NOT working

pdertelelogic
Registered: Sep 25 2007
Posts: 10

Hi,
 
I asked them on the PDF Generation forum but haven't gotten a response.
 
I am using Acrobat and Reader 8 on Windows XP Pro system with service pack 2. I make PDFs from Framemaker 7.2 files.
 
On the Settings tab of the PDF Setup for Selected Files dialog box there is a View Generated PDF in Acrobat check box, which I have selected. However, the PDF does not automatically open when the PDF is generated.
 
In addition, on the Adobe PDF Settings tab of the Adobe PDF Printing Preferences dialog box I have selected the View Adobe PDF Results check box.
 
No matter what I have tried, the PDF does not automatically open after generation. I have to double-click the PDF myself.
 
I have worked elsewhere (where I am now is a new job) where I have used this check box and it has worked. So I know it's doable.
 
I have tried the Adobe help, and I have searched the forums, but nothing has come up with the words I am using in my searches.
 
I create a lot of PDFs. Whatever time/keystrokes I can save would be very helpful so I want to make this capability work.
 
Is there some other setting somewhere that I am forgetting/don't know about?
 
Thanks in advance for your help.
 
Pat

My Product Information:
Acrobat Pro 8, Windows
pddesigner
Registered: Jul 9 2006
Posts: 858
Have you inspected the Preference settings under Document - Open settings?

Try making changes to these settings to see if that resolves the problem.

I've assumed Acrobat, Reader, and Framemaker have all been updated.

My favorite quote - "Success is the ability to go from one failure to another with no loss of enthusiasm.

pdertelelogic
Registered: Sep 25 2007
Posts: 10
I have tried as you suggested. My PDFs still won't open automatically.

I have FM 7.2p 158 and Acrobat and Reader 8. I don't remember having this problem when I had Acrobat and Reader 7. I wonder if it has something to do with upgrading to Acrobat and Reader 8.

Another colleague still has Acrobat and Reader 7 (and FM 7.2p 158) and her PDFs open automatically after they are generated.

I have checked her settings and as far as I can tell we use the same settings.