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maintaing session data

nmara
Registered: Feb 4 2007
Posts: 102

We have an Adobe form on the web called a Child Support Calculator, which performs some calculation and which the public can access. It has Java script and was originally written for Adobe 6.0 but continued to work in 7.0 as well. Here is the issue, when a user fills in information, there are some fields that may require help, so if the user clicks on the category (hyperlink) it brings up a help page with an explanation and/or definition, however when the user hits the back button all of the data on the form is erased. This never happened prior to 8.0. Can the form be modified to retain session information?
 
I found that Adobe reader 8.0 can be modified in preferences under the forms option to KEEP FORMS DATA TEMPORARILY AVAIL ON DISK, however since the public also accesses this site I have no control over their settings.
Also, when a user opens the form in 8.0, the first message they get is that they cannot save form info. Would converting the form into adobe 8 resolve either or both of these issues?
 
Thanks a lot,
Nat

My Product Information:
Reader 8.0999999999999996447286321199499070644378662109375, Windows
pddesigner
Registered: Jul 9 2006
Posts: 858
Your form has a reset function that clears the form when it is re-opened or closed. That's why fields were cleared when the back button is clicked. If you want to provide help for filling out a field, try using the show/hide feature for the field action.

Take a look at this example.
[url=http://wl.filegenie.com/~pdfmaker/showHide.pdf]http://wl.filegenie.com/~pdfmaker/showHide.pdf[/url]

My favorite quote - "Success is the ability to go from one failure to another with no loss of enthusiasm.

nmara
Registered: Feb 4 2007
Posts: 102
Is this reset function the default of any forms viewed in Adobe 8? The reason I ask is that this issue does not occure in Adobe 6 or 7.


thanks for your assistance

Nat